Service Advisor in Malaysia
Job Summary
Do you enjoy helping people solving problems and working in a dynamic environment If youre fluent in multiple languages and thrive in fast-paced settings this could be the perfect opportunity for you!
Location: Malaysia
Working Hours: Rotational shifts between 9:00 AM 9:30 PM
KPI Bonus
- Bachelor Degree in any field; experience in customer service
- Fluent in Mandarin Cantonese and English (spoken written)
- Good communication problem-solving and organizational skills.
- Basic computer skills and ability to work in a fast-paced environment.
- Handle customer inquiries and service requests via phone email and in person.
- Communicate with Mandarin- and Cantonese-speaking customers to understand their needs.
- Coordinate with internal teams to ensure timely and accurate service delivery.
- Manage appointments service documentation and follow-ups.
- Resolve customer issues and maintain high customer satisfaction.
Why Join Us
Enjoy a rewarding career with competitive pay performance incentives and the opportunity to work in a dynamic and supportive environment where your skills truly matter.
If youre passionate about delivering great service and enjoy working with people from diverse backgrounds wed love to meet you!