Server, Social

This role is about more than taking orders its about bringing energy professionalism and precision to every table. As a Social Server youll thrive in a high-volume fast-paced environment where your product knowledge attentiveness and enthusiasm directly shape the guest experience. With a balance of technical skill and authentic hospitality you ensure every visit to Social is both fun and flawlessly executed.

Key Responsibilities

Guest Connection

• Provide warm timely and engaging service in a high-energy bar and dining environment.
• Take accurate food and beverage orders enter them into the Micros POS and ensure prompt delivery.
• Offer beverage and menu recommendations with confidence showcasing your knowledge of wine beer cocktails and food pairings.
• Share tips and insights on local Banff attractions and experiences.
• Anticipate guest needs personalize service and build meaningful rapport through attentive interactions.
• Support bartenders and teammates to ensure consistent efficient service delivery.

Operational Excellence

• Set up maintain and reset your section efficiently throughout each shift.
• Keep service areas stocked polished and organized under pressure.
• Assist with bar service including pouring wine beer and mixing simple cocktails.
• Support smooth service flow by running drinks clearing tables and helping wherever needed.
• Complete side duties including stocking glass polishing and general closing tasks.
• Adhere to Health & Safety and Alcohol Service protocols at all times.

Team & Culture

• Contribute to a culture of accountability precision and hospitality within a high-performing service team.
• Communicate clearly and respectfully with guests colleagues and kitchen/bar teams.
• Embody the values of care excellence and purpose in every guest interaction.
• Remain composed and efficient during peak volume with a consistent professional demeanor.

Qualifications :

What You Bring

• Completion of Grade 12 or equivalent.
• Alberta ProServe Certification (required).
• 2 years of serving experience in a high-volume restaurant bar or lounge.
• Strong beverage knowledge including cocktails beer and wine.
• Excellent communication skills and the ability to remain calm and organized in fast-paced environments.
• Ability to lift up to 25 lbs carry trays and remain on your feet for long shifts.
• Availability for varied shifts including evenings weekends and holidays.
• Comfort using Micros POS and handling cash/card transactions.

Bonus If You Bring

• Previous bartending or bar support experience
• Experience working in the Bow Valley or Banff hospitality scene
• Multilingual communication skills
• Genuine interest in developing deeper beverage knowledge

Additional Information :

Job Perks & Benefits:

• Comprehensive benefits package (Medical Vision & Dental) including extended benefits like; Mental Health Orthodontics Fertility Drugs and Gender Affirmation for full time permanent status employees after 3 months.
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.
• Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.
• Access to the Mountain Explorer Travel Program exclusive room rates for colleagues which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff Lake Louise Jasper & Whistler.
• One complimentary buffet meal per shift in our staff cafeteria.

Apply Today: Whether youre just starting your journey or seeking your next adventure wed love to hear from you. Explore current opportunities and discover what it means to be a Heartist at .

Were committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process please reach out confidentially at and well work with you to ensure your needs are met.

At Rimrock Banff we believe that diversity makes us stronger and inclusion moves us forward.

Our team is made up of individuals from across the globe each bringing their own culture perspective and a place as naturally diverse as Banff National Park its only fitting that our workplace reflects the same richness.

Whether youre on shift or in staff housing we want every Heartist to feel seen valued and free to be fully themselves regardless of race culture gender identity religion abilities sexual orientation or age.

Inclusion isnt a box we check its a value we live. And while were proud of our progress we know theres always more to learn more ways to grow and more voices to elevate.

Together we build a workplace where belonging isnt just possible its expected.
Be you. Be bold. Stay moved.

Remote Work :

No

Employment Type :

Full-time