Senior Solution Business Analyst

• Employment Type: Full-time (35 hours per week)

• Duration: Fixed-term contract (3 years)

• Remuneration $148012 - $% super leave loading

• Location: UNSW Kensington Campus

About UNSW:
UNSW isnt like other places youve worked. Yes were a large organisation with a diverse and talented community a community doing extraordinary things. Together we are driven to be thoughtful practical and purposeful in all we do. Taking this combined approach is what makes our work matter. If you want a career where you can thrive be challenged and do meaningful work youre in the right place.

Why Your Role Matters:
As a Senior Solution Business Analyst you will sit at the centre of transformative enterprise-wide initiatives that shape how the University operates and grows. Your work will turn complex challenges into clear actionable solutionsensuring that strategy is translated into delivery in a way that is practical scalable and aligned to long-term priorities.

UNSW is rolling out a new learning management system (LMS) approved in June 2026 as a major university-wide transformation by 2030. Delivered faculty by faculty and aligned with the 2028 Flex-Semester transition for early adopting faculties it will reshape teaching and learning.

The LMS Program goes beyond technology combining change training and engagement through a human-centred design approach. Joining now means contributing to a high-impact initiative with strong leadership and a multidisciplinary team.

Working closely with senior stakeholders you will influence both business and technology decisions bringing insight structure and clarity to critical initiatives. Your ability to define requirements drive process improvements and align diverse perspectives will be key to delivering meaningful and sustainable outcomes across the organisation.

Beyond project delivery your impact will extend to strengthening the broader business analysis capability. By mentoring others and contributing to best-practice standards tools and frameworks you will help build a more consistent high-performing approach to analysis across the University.

Ultimately your role will be instrumental in enabling smarter decision-making driving innovation and ensuring the University continues to evolve with confidence in an increasingly complex and dynamic environment.

Responsibilities Summary:

• Lead end-to-end business analysis across complex enterprise-wide initiatives from discovery through to delivery and post-implementation review.
• Partner with senior stakeholders to define strategic requirements and align business and technology outcomes with University priorities.

• Analyse and design as-is and to-be processes and solution models across multiple systems and business areas.

• Develop and contribute to business cases feasibility studies and options analysis to support informed decision-making.

• Define and implement best-practice business analysis approaches tools and deliverables aligned to organisational standards.

• Mentor and guide business analysts to ensure consistency quality and alignment across projects and workstreams.

• Collaborate with architects developers data teams and testers to deliver solutions that meet both business and technical needs.

• Lead and support testing activities including test case definition UAT and validation against requirements.

• Build deep understanding of enterprise systems data and interdependencies to provide strategic advice and impact assessment.

• Contribute to continuous improvement of business analysis capability standards and governance while upholding UNSW values and health and safety responsibilities.

For more information regarding the responsibilities for this role please refer to the Position Description at

Skills and Experience Summary:

• Tertiary qualifications in a relevant discipline or equivalent competence gained through any combination of education training and experience.

• Significant experience (typically 10 years) as a business analyst in large complex organisations with demonstrated ability to lead strategic and enterprise-scale initiatives with prior Learning Management System experience as highly desirable.

• Proven ability to operate effectively within structured and agile delivery environments (e.g. Agile Waterfall Hybrid).

• High-level expertise in business analysis techniques and tools including process mapping data analysis requirements elicitation solution evaluation and stakeholder engagement.

• Demonstrated experience developing business cases contributing to procurement or vendor selection processes and supporting implementation of enterprise platforms.

• Excellent analytical and problem-solving skills with the ability to assess complex interdependencies and develop practical solutions.

• Outstanding communication facilitation and negotiation skills with experience working with diverse stakeholder groups including executive sponsors technical teams and end users.

• Demonstrated leadership in guiding mentoring or reviewing the work of other analysts within or across teams.

• Familiarity with enterprise systems data governance CRM ERP or integration platforms is desirable.

• An understanding of and commitment to UNSWs aims objectives and values in action together with relevant policies and guidelines.

• Knowledge of health & safety (psychosocial and physical) responsibilities and commitment to attending relevant health and safety training.

Benefits and Culture:People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:

• Career development opportunities

• 17% Superannuation contributions and additional leave loading payments

• Additional 3 days of leave over Christmas period

• Discounts and entitlements (retail education fitness)

How to Apply:Submit your CV along with a cover letter addressing your suitability for the role via the application portal before 11:30pm onSunday 5th July

Get in Touch:(for job related queries only applications will not be accepted if sent to the contact listed):Tim Hands

Get in Touch:For queries about the role please contact the For queries regarding the recruitment process contact Ayla Kamal Talent Acquisition Partner UNSW :

*Applications sent via email will not be accepted please apply via the application portal.

Pre-Employment Checks
Aligned with UNSWs focus on cultivating a workplace defined by safety ethical conduct and strong integrity preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

These pre-employment checks may include a combination of some of the following checks:-

• National and International Criminal history checks

• Entitlement to work and ID checks

• Working With Children Checks

• Completion of a Gender-Based Violence Prevention Declaration

• Verification of relevant qualifications

• Verification of relevant professional membership

• Employment history and reference checks

• Financial responsibility assessments/checks.

• Medical Checks and Assessments

Compliance with the necessary combination of these checks is a condition of employment at UNSW.

UNSW is committed to evolving a culture that embraces equity and supports a diverse and inclusive community where everyone can participate fairly in a safe and respectful environment. We welcome candidates from all backgrounds and encourage applications from people of diverse gender sexual orientation cultural and linguistic backgrounds Aboriginal and Torres Strait Islander background people with disability and those with caring and family responsibilities. UNSW provides workplace adjustments for people with disability and access to flexible work options for eligible staff.

The University reserves the right not to proceed with any appointment.