Senior Site Reliability Engineer

Design implement and maintain infrastructure-as-code using Terraform; contribute to shared module libraries and enforce IaC standards across the team;

Manage and evolve Helm chart definitions and ArgoCD GitOps workflows for multi-region SaaS deployments;

Operate and maintain observability infrastructure including Grafana alerts dashboards and log pipelines. Act to eliminate noise and surface signal;

Contribute to pipeline reliability: identify flaky stages reduce build times improve developer experience across CI/CD pipelines;

Remediate security vulnerabilities (CVEs) in container images and infrastructure components; participate in compliance work including FedRAMP support activities;

Develop and maintain runbooks change management procedures and operational documentation;

Ensure alignment with internal policies and frameworks such as ISO 27001 SOC2 and NIST;

Contribute to AI-assisted tooling and automation (e.g. Claude-based Terraform agents automated triage tools) as part of the teams operational efficiency roadmap;

Participate in on-call incident response rotation; lead or support incident command during active production incidents including root cause analysis and post-incident review.

5 years of industry experience with a trajectory that demonstrates growing depth in cloud infrastructure and SRE practices;

Managed production Kubernetes environments at scale: not just deployed workloads but owned cluster health upgrades and failure modes;

Responded to production incidents in high-stakes environments where downtime has real consequences;

Written and maintained Terraform at the module level not just as a consumer: understands state dependencies and the operational burden of drift;

Operated in an environment that uses GitOps: has a good understanding of Helm chart organization ArgoCD app-of-apps patterns or equivalent;

Balanced reactive operational work with proactive roadmap delivery; knows how to protect time for improvements while keeping production stable;

Worked with observability as a first-class discipline: built meaningful dashboards eliminated alert fatigue and used metrics to make operational decisions;

Contributed to security hardening in a regulated or compliance-adjacent environment: FedRAMP SOC 2 or similar frameworks are a strong asset.