Senior Salesforce Administrator

Location: Toronto Canada Work Style: Hybrid (TueThu in office) Duration: 6 months

Client Note:

• Role updated requires Salesforce BA UAT experience
  

• Candidate must have completed a Bachelors or Masters degree in Canada
  

• Summary page must include BA UAT writeup before resume starts
  

We are seeking a techsavvy Business Analyst / Project Manager with 5 years of handson experience leading Sales initiatives and systems implementations. The ideal candidate translates business needs into practical technology solutions with a strong focus on scalable usercentric systems that enhance sales performance and operational efficiency.

• Excellent verbal and written communication skills
  

• Ability to convey complex ideas clearly to technical and nontechnical audiences
  

• Comfortable presenting to stakeholders at all levels
  

• Demonstrated ability to lead businesscritical initiatives from discovery through delivery
  

• Skilled in conducting thorough business analysis and driving collaborative decisionmaking
  

• Proven track record of delivering business value in fastpaced environments
  

Acted as a key business partner across all phases of the project lifecycle including:

• Requirements elicitation and documentation
  

• Business requirement analysis and validation
  

• Stakeholder feedback sessions
  

• Impact analysis and risk identification
  

• UAT coordination and execution
  

• Sprint demos and agile ceremonies
  

• Change readiness training and golive support
  

• Troubleshooting userreported issues with minimal disruption and longterm fixes in mind
  

• Successfully partnered with diverse stakeholder groups
  

• Strong ability to secure alignment and manage expectations throughout the project lifecycle
  

• Skilled in mapping and analyzing asis and tobe business processes
  

• Ability to distinguish between core business needs stakeholder desires and system constraints
  

• Analytical thinker with strong rootcause analysis capability
  

• Focused on addressing systemic process inefficiencies not just symptoms
  

• Willingness to take on additional tasks as assigned by the Apple Manager or team lead
  

• Demonstrates flexibility ownership and proactive problemsolving
  

• Salesforce experience (preferred): Sales Cloud Experience Cloud dashboard configuration
  

• Experience using Miro Box and similar collaboration/processmapping tools