Senior Sales Operations Manager, AI Fabric
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Job Summary
Req Id:428436
Connection is everything. It drives us to innovate explore and stay close to what matters to us most. At Bell were building a more connected future through world-class networks AI-powered solutions and digital experiences that elevate how people live work and play every day.
We believe in empowering people. Thats why we equip our teams with cutting-edge technology AI tools and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact If youre inspired by innovation that advances how people connect and transforms whats possible you belong on #TeamBell.
Summary
We are seeking a highly organized Senior Sales Operations Manager to support AI Fabric Bells national AI infrastructure platform by keeping its business development engine running smoothly across site development and capacity sales. This role ensures pipeline visibility coordination and consistent execution so opportunities continue to progress between executive engagements in a complex long-cycle sales as the operational backbone of the sales function the role focuses on maintaining CRM discipline tracking every lead and partner referral and ensuring no opportunity falls through the cracks. The ideal candidate is detail-oriented proactive and highly organized with strong execution skills and the ability to manage multiple priorities while driving consistent follow-through.
Key Responsibilities
CRM & Pipeline Operations
- Own and maintain the CRM end to end: deal stages contact profiles interaction logs pipeline reporting and weekly pipeline reviews with the COO.
- Ensure every prospect site opportunity and customer conversation has a clear owner next action and timeline.
- Build and run pipeline reporting that gives the COO and CFO real-time visibility into what is moving what is stuck and what needs attention.
- Capture and log competitive intelligence encountered during prospecting and partner conversations for synthesis by the Go-to-Market & Partnerships Lead.
Site Prospecting Support
- Support the COO in prospecting data centre sites: research power availability fiber connectivity land zoning and municipal readiness.
- Hand qualified site opportunities to the CFO for detailed assessment and financial diligence. Maintain site pipeline visibility in the CRM.
Follow-Up & Meeting Setting
- Execute systematic follow-up on every lead referral and introduction. No contact goes cold because nobody had time.
- Coordinate with Bells national sales and account teams to activate warm introductions and surface site development and customer opportunities into AI Fabrics pipeline.
- Schedule and prepare meetings for the COO: prospect research briefing notes attendee profiles and post-meeting CRM updates.
- Manage post-event contact capture and follow-up workflows after conferences and road shows.
Partner Pipeline Coordination
- Track and advance referral pipelines from feeder partners (power providers technology vendors ecosystem partners) who bring customer relationships to AI Fabric.
- Maintain partner interaction logs and ensure joint opportunities are visible in the CRM alongside direct pipeline.
- Coordinate with the Go-to-Market & Partnerships Lead on partner engagement and joint go-to-market activities.
Road Show & Conference Operations
- Plan road show logistics: identify target markets coordinate with the Go-to-Market lead to fill meeting calendars and ensure every trip produces pipeline additions.
- Manage conference meeting schedules: side meetings dinners and follow-ups so no time slot goes empty.
- Own post-event CRM hygiene: contacts entered interactions logged next steps assigned within 24 hours.
Critical Qualifications
- 4 to 7 years in sales operations business development or commercial real estate support (data centres telecom infrastructure energy or adjacent industries).
- Demonstrated CRM discipline: you have built or managed a pipeline process in a complex long-cycle B2B environment.
- Strong organizational skills and attention to detail. You track dozens of concurrent opportunities without dropping threads.
- Excellent written communication: outreach emails meeting briefs and follow-up notes that are clear professional and on point.
- Comfort working across stakeholder groups: utility executives municipal officials internal Bell teams hyperscaler procurement and technology partners.
- Familiarity with AI tools and a willingness to integrate them into prospecting research and pipeline management. We use AI extensively and expect every team member to do the same.
- Understanding of data centre site selection criteria (power fiber water land zoning) is a strong asset.
- Existing network in Canadian data centre telecommunications energy or government infrastructure is a strong asset.
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status:Regular - Full Time
Job Location: Canada : Ontario : Toronto
Canada : Alberta : Calgary
Canada : British Columbia : Vancouver
Canada : Ontario : Mississauga
Canada : Quebec : Montreal
Canada : Quebec : Verdun
Work Arrangement: Hybrid
Application Deadline: 06/19/2026
For work arrangements that are Hybrid successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy positive and thriving workplace. As part of our team youll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us youll be eligible for medical dental vision and mental health benefits that you can tailor to your specific needs. Plus as a Bell team member youll enjoy a 35% discount on our services and access exclusive offers from our partners.
At Bell we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued respected supported and that they belong.
Bell is committed to clarity in our hiring process. All roles posted are opportunities were actively recruiting for unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry email your recruiter or to make arrangements.If you have questions or feedback regarding accessibility at Bell we invite you to complete the Accessibility feedback formor visit our Accessibility page for other ways to contact us.
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect use and disclose your personal information.
Created: CanadaON Toronto
Bellone of Canadas Top 100 Employers.
Required Experience:
Manager
About Company
Canada’s largest communications company, BCE leads the industry in providing advanced broadband communications networks and services to consumers and business customers across the country.
