Senior Program Manager, Canada Transportation NDPE

Amazons transportation network is a critical driver of the customer experience flywheel where faster delivery speeds and lower shipping costs attract more customers generate more volume and enable continued investment in network expansion. As a Senior Program Manager on the Canada Transportation team you will be the single point of accountability for Canadas overall Cost to Serve (CtS) owning strategy and execution across last mile middle mile air linehaul sort center and network design. You will drive LMPP improvement New facility sort point planning linehaul capacity planning for events and end-to-end FC and FDI launches. This is a senior strategic role that blends network design optimization financial planning ownership and hands-on execution requiring you to influence across operations finance and planning organizations and drive parity with the best in class in the network.



Key job responsibilities
- Own Canadas overall Cost to Serve as the single point of accountability consolidating tracking reporting and delivery across all network segments and partnering cross functionally for integrated CtS management
- Drive LMPP metric improvement through leading indicators (fill rate touch ratio length of haul) and influencing to reduce IRIS/IRA deviation versus plan
- Own Length of Haul (LH) model validation establishing the LH Plan of Record measuring deviation between modeled and actual performance and revising to improve accuracy
- Deliver high-fidelity OP1 OP2 QXG and STP input submissions for Touch Ratio Length of Haul and Package Cube forecasts to Finance and planning partners; serve as POC for financials across all planning cycles ensuring PoP YoY improvements with levers identified and entitlement substantiated
- Manage linehaul HVE planning and capacity optimization converting constraints into speed and cost goals and systemically addressing constraints
- Own end-to-end launches planning sort points and dock door requirements creating launch playbooks working backwards plan coordinating network design changes and managing execution - Partner with Finance leadership on Canada finance strategy alignment
- Responsible for driving cost improvement initiatives for all planning cycles reporting out WBR/DBR/Planning Cycle updates to senior leadership.

A day in the life
You start your day reviewing Cost to Serve performance and leading indicators across all miles. By mid-morning you lead a linehaul capacity review ahead of an HVE converting a middle-mile constraint into an addressable plan. After lunch you validate Athena model outputs against actuals and revise recommendations ahead of the OP2 submission. You close the day coordinating a 1P FC launch playbook with network design and partners quantifying CX and cost impact for senior leadership. High visibility role requires all encompassing view of supply chain and ability to multi task on initiatives with conflicting delivery timelines.

About the team
The Canada Transportation team sits within Global Transportation Services (GTS) and Network Design & Planning Execution (NDPE). We own the strategy and execution of Canadas outbound delivery network Cost to Serve capacity planning and execution across last mile middle mile network design and optimization and facility launches. We partner with fulfillment sort centers middle mile last mile air external carriers Finance cross border teams and planning organizations to move packages efficiently from shelf to doorstep. We are a collaborative data-driven team solving complex logistics and financial-planning challenges at scale with a mandate to drive parity with the US network.

- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership

- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. As a total compensation company Amazons package may include other elements such as sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon offers comprehensive benefits including health insurance (medical dental vision prescription basic life & AD&D insurance) Registered Retirement Savings Plan (RRSP) Deferred Profit Sharing Plan (DPSP) paid time off and other resources to improve health and well-being. We thank all applicants for their interest however only those interviewed will be advised as to hiring status.

CAN ON Toronto - 84400.00 - 141000.00 CAD annually