Senior Product Support Professional

Why join Ericsson

At Ericsson youll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of whats possible. To build solutions never seen before to some of the worlds toughest problems. Youll be challenged but you wont be alone. Youll be joining a team of diverse innovators all driven to go beyond the status quo to craft what comes next.

What happens once you apply
Click Hereto find all you need to know about what our typical hiring process looks like.

Ericsson uses a merit-based hiring approach that values people with different experiences perspectives and skillsets. We truly believe this approach drives innovation which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employerlearn more.

If you need assistance or to request an accommodation due to a disability please contact Ericsson at

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities duties and skills required for this position and you may be required to perform additional job tasks as assigned.

Primary country and city: Canada (CA) Ottawa (Country/ City)

Job details: Developer

Compensation and Benefits at Ericsson
At Ericsson we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.

Your Pay
The salary offered is dependent on various factors including but not limited to location and the candidates combination of job-related knowledge qualifications skills education training and experience.

The salary range for this position is

Ottawa Ontario: $101500 - $133350

Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the units objectives individual performance and the individual bonus target. Certain eligibility and pro-ration rules apply.

Your Health
Ericsson offers excellent health benefits including the choice of 3 medical and dental plan options that allow an employee to select the level of coverage that suits their needs. Core level coverage is paid for fully by Ericsson.

Your Financial Security
We invest in both your short and long-term financial wellbeing. Ericssons Group Retirement & Savings Program offers an automatic 2% company contribution into the Pension Plan. Ericsson also offers a 50% match of employees contribution into the Registered Retirement Savings Plan up to 8% of the employees contribution (maximum of 4% match). This leads to a total company contribution potential of 6%. Employees will also basic life insurance and basic accidental death and dismemberment coverage at two-times annual base pay at no cost as well as short-term disability coverage. Employees also have the option to participate in Ericssons Stock Purchase Plan.

Your Time
Your work-life balance is important to us. New employees are provided a minimum of 18 days of accrued vacation at least 3personal days minimum 10 holidays 1 volunteer day and sick days. Please note paid time off is pro-rated based on the employees start date. Furthermore Ericsson provides up to 10 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.

Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs educational assistance matching gifts wellness account and recognition programs.