Senior People Systems & AI Specialist

Artificial Intelligence. Actual Impact.

At Docebo were using AI to change how people learn at workand we mean actually change it. Were an AI-powered learning platform that helps organizations create deliver and manage training all in one place. But our real mission goes deeper: we help teams move faster work smarter and focus on the work that truly matters. Our platform is built with intelligent time-saving tools that personalize learning eliminate busywork and turn training from a checkbox into a superpower. The result Better experiences for learners and real results for businesses.

Were shaping the future of learning with a team that isnt afraid to challenge the status quo. If youre excited by the idea of using AI to make work-life better for real peopleyoull feel right at home here. And its not just what we build its how we show up. At Docebo our values arent just posters on the wallthey guide how we work every day. We call it the Docebo Heart: trust by default assume positive intent and create space for different perspectives to thrive.

So what are you waiting for Join 900 Docebians around the world and help us reinvent the way people learn because learning never stops.

The People Systems AI Architect sits at the intersection of People Product/AI IT and Data/BI. This senior individual contributor is responsible for designing and delivering the agentic AI and automation layer across People workflowsturning traditional Talent Acquisition Total Rewards Payroll lifecycle and service processes into intelligent AIenabled experiences for employees managers and People teams. Youll work primarily across our core People tech stack (Dayforce Ashby Zendesk Glean CultureAmp Okta Slack/Google Workspace and our shared data warehouse/BI stack) and help define how we layer AI orchestration and automation on top of it.

This role is ideal for someone who has fundamentally changed how they work because of AI: you actively use LLMs orchestration platforms and AI agents to research faster design better ship automations and document without friction. You will shape the roadmap for workflow orchestration agents decisionsupport agents and advisory/coaching agents across the People function helping HRBPs People Ops Talent Rewards Payroll Workplace and Learning teams move away from manual execution and coordination towards strategy design and advisory work.

• Own and maintain a pipeline of AI and automation use cases across People (lifecycle Talent Acquisition Total Rewards Payroll People Ops service Workplace and adjacent workflows).

• Prioritise initiatives based on impact risk feasibility and alignment with People and business strategy in partnership with People leadership and key stakeholders.

• Design and deploy agentdriven workflows that orchestrate complex multistep processes across systems and teams with minimal manual coordination (e.g. onboarding offboarding offertohire comp cycles benefits/payroll events).

• Collaborate with the People Systems Architect to ensure underlying workflows states and data structures are agentfriendly (clear steps owners SLAs and error paths).

• Implement robust monitoring logging and alerting for AIenabled workflows so issues can be detected investigated and corrected quickly.

• Design decisionsupport agents that continuously analyse data and surface recommendations scenarios and risks to People and business leaders (e.g. comp change validations hiring and headcount insights risk patterns in tickets and lifecycle events).

• Partner with Data/BI to build and maintain dashboards underpinning these agents with clear metrics and definitions.

• Establish review and override patterns so HRBPs and leaders own the decision logic while AI provides options context and risk flags.

• Design and implement alwayson advisory agents that provide contextaware guidance to employees and managers on People topics integrated into Slack email and internal portals with clear escalation rules for highstakes or complex cases.

• Reimagine how employees managers and People teams interact with People systems by embedding experiences into the flow of work (e.g. AIpowered nudges inSlack performance and feedback touchpoints contextual prompts around key lifecycle events).

• Extend and enhance HRIS ATS compensation and benefits tools through integrations automation and modern experience layers rather than recreating functionality from scratch.

• Define and document AI guardrails: what agents can autodecide vs where human review is required and how fairness compliance and explainability are safeguarded.

• Work closely with IT Security Legal and Data/BI to align AI implementations with data privacy security and regulatory requirements.

• Create reusable patterns templates and documentation so AI capabilities can be extended by the People team over time.

• Track KPIs for automations and agents (e.g. automation rates timetoresolution error/rollback rates satisfaction time freed for People teams) and iterate based on real usage and feedback.

• 5 years of experience in HR Technology HRIS ownership Product Management People Analytics or related fields with substantial time operating as a senior or architectlevel individual contributor.

• Strong handson experience with enterprise HR systems (e.g. Dayforce Workday SuccessFactors or similar) and adjacent tools (ATS comp/benefits payroll) including configuration and workflow design.

• Demonstrated track record of designing and delivering productiongrade automations or AIenabled workflows in HR or adjacent business domains not just prototypes.

• Current practical AI fluency: you can point to specific LLMs agents orchestration tools or automation platforms you use what youve built with them and how theyve changed your own way of working.

• Experience designing modern usercentric experiences for employees managers or People teamsideally embedded in collaboration tools or inproduct workflows.

• Strong analytical skills and a datadriven mindset; able to define metrics work with BI tools/partners and turn insights into roadmap and design decisions.

• Excellent stakeholder management skills across People teams (People Ops HRBPs Talent Rewards Payroll Workplace Learning) Product/AI IT Finance and Data/BI with a track record of influencing without authority.

• High standards for data quality privacy security and ethics particularly when applying AI and automation to compensation benefits promotions and other people decisions.

• Strong communication and changemanagement skills; you treat documentation enablement and adoption as core parts of the job not afterthoughts.

• Experience in a highgrowth or SaaS environment is strongly preferred.

Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate solve problems and learn from each other. With flexibility the rest of the week its a balance designed to help everyone do their best work and keep growing.

Our Total Rewards Philosophy centers around three core areas to reward and care for our People:

• Rewarding Impact: We lead with competitive pay to reward the impact skills and traits that fuel our success.

• Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our peoples physical mental and financial well-being.

• Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency equity and flexibility enabling our people to do their best work and stay for the long haul.
  

• Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount plus a competitive compensation package.

• Your Well-Being Covered: Youll get access to health benefits so you can get the care you need when you need it.

• Rest Relax Repeat: Rest and recharge with paid vacation days two company-wide Docebo Days floating holidays for cultural celebrations and your birthday off!

• Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!

• Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE DWA BIDOC and Green Ambassadors) and company-wide events that keep the fun rolling all year long.

At Docebo we create seamless AI-powered learning experiences for over 3000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO) been recognized as a top SaaS e-learning solution and are growing exponentially in the process. Were a global company with office across North America EMEA APAC and beyond. Our team is guided by five core valuesGrow Together Win Together Build with Our Customer Clear is Kind Own Outcomes Progress Over Perfectionthat shape everything we do. If this resonates with you now is the perfect time to join one of the fastest-growing learning technology companies in the world.

Docebo is an Equal Employment Opportunity employer. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race colour religion sex (including pregnancy gender identity and sexual orientation) national origin citizenship status age disability genetic information or any other category protected under applicable law.

As a federal contractor Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.

Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to The email should also include the position youre interested in.

Required Experience:

Senior IC