Senior Manager, Program Controls, Data Center Construction

Bells AI Fabric program is a transformational initiative focused on delivering scalable mission-critical data centre infrastructure. The Program Controls Manager will establish and maintain the governance processes that connect departments projects and stakeholders across the program. Reporting to the Director Program Controls the role will provide leadership across interface and handover management risk governance root cause analysis lessons learned continuous improvement action management and change control coordination. The role will help maintain a reliable integrated view of program risks dependencies actions and improvement initiatives to support predictable delivery.

Interface & Handover Management
Own and administer the program Handover & Interdependency Tracker.
Coordinate cross-functional reviews across Land Development Engineering Procurement Construction Commissioning Operational Readiness Physical Security IT Data Centre Operations and Legal or Regulatory stakeholders.
Monitor critical interfaces dependencies entry criteria exit criteria and handover requirements across project phases.
Identify and escalate at-risk dependencies blocked gates unclear ownership and overdue deliverables.
Facilitate recurring interface reviews and maintain clear action decision and escalation records.
Risk Management & Root Cause Analysis
Maintain the integrated program RAID register and associated governance cadence.
Coordinate risk reviews with risk owners and support clear articulation of cause event impact mitigation and contingency.
Track mitigation and corrective actions through to verified closure.
Lead or facilitate Root Cause Analysis for significant issues recurring problems schedule impacts cost impacts and control failures.
Analyze risk and issue trends and recommend preventive or corrective actions.
Lessons Learned & Continuous Improvement
Develop and maintain a structured lessons learned framework across the program.
Capture lessons at key gates and milestones not only at project closeout.
Ensure relevant lessons are translated into updated standards procedures checklists and delivery requirements for future phases and sites.
Facilitate post-milestone reviews and cross-functional improvement workshops.
Monitor recurring issues and identify opportunities to improve delivery maturity and control effectiveness.
Feedback Loop & Action Management
Establish and maintain closed-loop action tracking across governance forums.
Ensure actions decisions risks and improvement initiatives have clear owners due dates and closure evidence.
Drive accountability through regular follow-up escalation and reporting.
Provide leadership with visibility into overdue commitments systemic blockers and decisions required.
Change Management Governance
Coordinate the Change Control Board process on behalf of Program Controls.
Coordinate integrated change reviews across scope cost schedule risk design construction commissioning and operations stakeholders.
Ensure approved and pending changes are cross-referenced with affected risks interfaces handover gates and program baselines.
Monitor implementation of approved changes and associated actions.
Maintain auditable change records decision logs and governance reporting.
Program Reporting & Governance Support
Develop concise executive dashboards and governance materials covering risks interfaces actions changes and continuous improvement.
Support monthly program reporting and leadership review cycles.
Provide analytical insights on trends recurring issues dependencies and emerging areas of concern.
Support the Director Program Controls in launching implementing and embedding new program controls processes procedures tools and governance routines across the program.
Contribute to the development and continuous improvement of program controls procedures standards templates and governance routines.
Act as an integrator and gatekeeper for program controls information while ensuring functional owners remain accountable for validation and delivery.

• Progressive experience in program controls project controls PMO risk management program governance continuous improvement or major capital project delivery.
• Demonstrated experience coordinating complex cross-functional programs or projects involving multiple internal teams consultants contractors and vendors.
• Strong understanding of risk issue action change interface and governance management practices.
• Experience facilitating Root Cause Analysis and driving corrective actions to closure.
• Ability to connect schedule cost risk change and handover information into an integrated program view.
• Strong analytical organizational facilitation and stakeholder-management skills.
• Ability to communicate complex information clearly and prepare concise executive-level reporting.
• Proficiency with Microsoft 365 tools and familiarity with project controls and reporting systems.

• Experience supporting the delivery of data centre mission-critical telecommunications or hyperscale infrastructure projects.
• Familiarity with data centre lifecycle phases including planning design procurement construction commissioning operational readiness and handover.
• Knowledge of mission-critical electrical mechanical cooling controls network and security environments.
• Experience with Primavera P6 Power BI EcoSys Procore SAP SharePoint or similar project controls platforms.
• PMP PMI-RMP PSP CCP Lean Six Sigma or equivalent professional certification.

• Cross-functional leadership and influence without direct authority.
• Structured problem solving and sound judgment.
• Ownership follow-through and attention to detail.
• Ability to challenge constructively and escalate with clarity.
• Executive communication and data-driven storytelling.
• Continuous improvement mindset and commitment to organizational learning.