Senior Manager, Estates, Registered Plans & Digitization (18-Month Contract)

Our Story & Purpose:

Were Vancity a member-owned credit union built on the principles of inclusion and social justice. Since 1946 our relentless commitment to these values has helped us challenge the status quo and break down barriers. Weve made bold commitments to become net-zero by 2040 across all mortgages and loans and were actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada were proud to be consistently recognized as one of the countrys Top Employers. If youre ready to join our team of 2300 diverse individuals access competitive rewards and benefits and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As Senior Manager Estates Registered Plans & Digitization you will lead large-scale operational modernization initiatives across estates trust registered plans administration and enterprise document digitization. A core focus of this role is end-to-end project leadership overseeing complex crossâfunctional initiatives that improve service delivery ensure regulatory compliance and support over $30M in annual revenue. You will translate strategic priorities into executable roadmaps manage interdependent workstreams and drive change that enhances both member experience and operational efficiency. We are seeking a seasoned leader with strong project management transformation and people leadership experience within complex financial services environments.

This is a Full-time Temporary role based at our Vancity head office and will report directly to the Head of Banking Operations. While this position provides a hybrid work arrangement you will be expected to be on-site for events and business demand.

How Youll Make an Impact:

• Leading multiâyear crossâfunctional projects to modernize estates trust and registered plans operations
• Managing complex project roadmaps timelines dependencies and delivery risks across multiple operational streams
• Driving strategic change initiatives that improve scalability efficiency and member experience
• Overseeing digitization projects for foundational banking documents ensuring secure and compliant enterprise solutions
• Partnering with technology risk legal and operations teams to deliver integrated project outcomes
• Monitoring regulatory requirements and embedding compliance into project design and execution
• Building and coaching highâperforming teams to successfully deliver transformation initiatives
• Tracking project performance outcomes and benefits realization to ensure sustained value

What Youll Bring to the Team:

• Bachelors degree in Business Administration Finance Project Management or a related field
• 8 years of progressive experience within financial services operations estates trusts or registered plans
• 5 years of people leadership experience leading professional or specialized teams
• Demonstrated experience leading large-scale crossâfunctional projects or transformation programs
• Proven ability to manage complex project timelines risks and stakeholder expectations
• Strong knowledge of regulatory and compliance requirements within financial services
• Experience applying structured project or change management methodologies

Extra Skills That Set You Apart:

• Experience delivering enterprise digitization or document management projects
• Background in revenueâgenerating operational environments within a financial institution
• Exposure to Canadian estates trust or registered plans regulatory frameworks
  
  

Youll Thrive Here If You Are:

• Strategic able to translate longâterm vision into executable operational plans.
• PeopleâCentred committed to developing talent and fostering inclusive highâperforming teams.
• Accountable comfortable owning outcomes risk management and regulatory responsibility.
• Collaborative effective at building strong partnerships across functions and leadership levels.
  
  

We value lived experience so if you are interested in this role we encourage you to apply even if you feel your skills dont perfectly align with those listed.

What Youll Earn:

This role offers a salary range of$122400 to $151200 per annum. The base pay offered may vary depending on factors such as relevant qualifications skills previous experience and internal equity. As part of our total rewards package employees may also be eligible for our annual incentive program subject to program eligibility requirements.

Why Youll Love Working Here:

A career at Vancity is more than just a job youre joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer: Were the largest private-sector Living Wage Employer in Canada and consistently ranked among Canadas Top Employers.
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
• Generous Vacation: New employees start with 3-4 weeks of vacation per year with additional days earned over time.
• Extra Stat Holidays: In addition to BCs 11 statutory holidays we offer 2 extra days plus care days for personal or family illness.
• Immediate Health Coverage: Health and dental benefits begin on your hire date with three levels of coverage to choose from.
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life recognizing that retirement looks different for everyone.
  
  

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous Black or Trans. With special permission from the BC Human Rights Commissioner this initiative provides access to career development opportunities prioritized job screening and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative in line with the BC Personal Information Protection Act (PIPA). For details please see our dedicated Talent Programs job posting.

At Vancity were committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent understand and respond to our community needs and deliver on our member experience.

We are also committed to an inclusive barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage) we encourage you to let us know by contacting our Talent Acquisition team at Were here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality so you can participate fully in the process.

Required Experience:

Senior Manager