Senior Manager, Communications
Job Summary
Reporting to the Head of Communications North America & Europe Manulife Wealth and Asset Management the Senior Manager for Retirement & Wealth Canada. will be responsible for building connecting and driving the communications strategy to support the objectives visibility and overall goals of the business.
This role will be responsible for developing communications strategies that articulate the strategic objectives of this business internally to connect colleague to our overarching Manulife Investment Management objectives and externally to protect and enhance our reputation with the media advisors and other audiences.
In the execution of your responsibilities this position will be a member of Manulife WAMs Global Communications team and will work closely with other members of the Manulife communications team as well as Communications Global Practice Areas (media relations events thought leadership issues management content) to drive initiatives forward and ensure continuous improvement of our work.
Position Responsibilities:
- Drive comprehensive internal and external communications support for Manulife Retirement and Wealth to effectively engage and inform employees and the press.
- Develop and implement integrated communications plans bring them to life through encouraging programs and tactics and consistently measure to ensure were hitting the mark.
- Build strategic partnerships with key segment and global business partners to capture and share relevant information that ensures colleagues are connected to our global mission understand our strategy and the role they play in it take pride in the products and services we offer and are engaged in our award-winning culture.
- Collaborate with segment and global communications colleagues to ensure consistent messaging positioning and language.
- Oversee the development and maintenance of internal communication channels such as intranet executive messages & newsletters and town hall meetings.
- Monitor and measure the effectiveness of communication initiatives and adjust strategies as needed to drive engagement and understanding.
Required Qualifications:
- Bachelors degree in marketing communications English journalism or related field.
- 6-8 years of experience in internal and external communications.
Preferred Qualifications:
- Previous experience working for an organization focused on wealth and asset management.
- Deep capital markets and investing acumen with a pulse on the issues and trends affecting the end investor.
- Knowledge and understanding of private markets investment vehicles.
- Significant experience across multiple communications disciplines (e.g. strategy communication transformation messaging engagement people culture and brand issues management social media and storytelling).
- Proven relationships in financial media business and personal finance across trade and top-tier outlets.
- Experience with thought leadership initiatives large- and small-scale event management.
- Experience working with a shared services team considered an asset.
- Ability to balance multiple projects and priorities within reasonable timelines.
- A proven track record of strong execution.
- Strong attention to detail.
- Innovative creative proactive self-starter with a keen sense of urgency and initiative.
- Ability to work both independently and as part of a globally integrated and aligned team of communicators.
When you join our team:
- Well empower you to learn and grow the career you want.
- Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team well support you in shaping the future you want to see.
#LI-Hybrid
The role being advertised is an existing vacancy.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Referenced Salary Location
Toronto OntarioWorking Arrangement
Salary range is expected to be between
$92900.00 CAD - $142900.00 CADEmployees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.
We use data and analytics technologies such as artificial intelligence (AI) and automated processing tools to analyze and process the information you provide to us or third parties in the application process. For more information please refer to our personal information collection statement.
Required Experience:
Senior Manager
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.