Senior Major Incident Analyst Bilingual (EnglishSpanish) Permanent Toronto (Hybrid)

Position:Senior Major Incident Analyst - Bilingual (Spanish/English)
Location:Hybrid 3x per week in office (Toronto Downtown)
Structure: Full-time permanent
Pay:Up to $130000 base salary CAD

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We have a great new opportunity to support one of our Financial services clients in a permanent capacity!

Please see below for more information on the position and if interested apply with an updated resume aligned to the needs of the role.

Requirements:

• You are fluent in both English and Spanish (spoken and written) and can effectively lead major incident bridges provide executive-level communications coordinate with global technology teams and engage business stakeholders across multiple regions.
• You have excellent verbal written and presentation communication skills.
• You have at least 5 years of working experience in Major Incident Management supporting complex IT environments in a large organization. Banking and/or financial services industry experience is an added advantage.
• You have at least 10 years of hands-on experience handling incident bridges involving support teams from multiple geographies.
• You have at least 15 years of progressive IT working experience that includes a high-level understanding of full-stack technologies used in a large enterprise.
• You have at least 5 years of experience dealing with senior executives (VP audience) from Business and Technology.
• You are adept at working in a complex fast-paced environment by demonstrating strategic thinking weighing risks and applying sound judgment to choose the right solution.
• You are able to set priorities pursue multiple threads at the same time accurately reflect the current state and drive toward resolution.
• You have completed post-secondary education in Computer Science Engineering Information Sciences or an equivalent field.
• You are ITIL Foundations certified (ITIL v3 and/or 2011 and/or v4).

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CorGTA is an equal opportunity employer please apply with an updated resume and ensure the required skills you are able to speak to for this position are included.

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