Senior Lifecycle Marketing Manager
Job Summary
- Own and evolve the lifecycle marketing strategy across our portfolio of sports brands driving long-term customer growth.
- Lead initiatives that grow membership optimizing acquisition activation and conversion throughout the customer journey.
- Design and optimize automated customer journeys using segmentation personalization and experimentation to increase engagement retention and lifetime value.
- Define the CRM roadmap influencing platform capabilities and positioning CRM as a key driver of commercial growth.
- Partner with Product Content Data and Marketing to deliver seamless customer experiences that support business objectives.
- Lead and develop the CRM team establishing best practices and fostering a culture of continuous improvement.
- Proven experience leading lifecycle marketing or CRM strategy within a digital consumer business.
- Deep expertise with modern CRM and marketing automation platforms (such as HubSpot Salesforce Marketing Cloud Braze XtremePush Iterable or similar). Experience with XtremePush is an advantage.
- Strong expertise in customer segmentation personalization and designing end-to-end lifecycle journeys.
- Experience using data experimentation and analytics to optimize customer engagement and commercial outcomes.
- A track record of influencing cross-functional stakeholders and translating business goals into customer-focused lifecycle strategies.
- Experience building or scaling CRM programs within a fast-paced high-growth digital business. Experience in sports betting gaming affiliate marketing media or digital publishing is a plus.
- Experience in sports betting gaming affiliate marketing digital publishing media or another high-growth digital consumer business is highly desirable.
1st: Initial Chat with Talent Partner (30 mins via Zoom)
2nd: Interview with our team Interviewer 1 and Interviewer 2 (1 hour video via Zoom)
3rd: Case study - you will be given 5 days to complete the task and present it back to the team Interviewer 1 and Interviewer 2 (Hiring Manager) (1 hour video via Zoom)
4th: Final interview with our team Interviewer 1 and Interviewer 2 (1 hour video via Zoom)
- Super smart colleagues to work alongside and learn from.
- Engaging development opportunities at all levels.
- Tailored flexibility for your work-life balance.
- Annual discretionary bonus to reward your efforts.
- Paid annual leave PLUS a well-deserved break to recharge your batteries during the festive season! Our offices are closed between Christmas and New Years allowing you to enjoy downtime without dipping into your annual allowance.
- Exciting global Legend events where we unite in person to ignite our shared passion and unveil the exciting strategies for the year ahead!
Unlock your full potential by joining the Legend team. To support you on this journey we provide an extensive array of benefits and perks as outlined in our global offerings above. For country-specific benefits please reach out to your talent partner.
Required Experience:
Manager
About Company
Specialising in Sports Betting, Personal Finance, and Gaming, we're pioneering digital solutions that captivate over 105 million users worldwide.