Senior Insurance Advisor

We are currently hiring aSenior Insurance Advisorwho willprovideexceptionalcustomer service in our Member Contact Centre.

As part of our commitment to an open and transparent recruitment process a preferred internal candidate has beenidentifiedfor this role. However we recognize that there may be other team members across the organization whopossessthe skills experience and capabilities required to be successful in this position.This posting ensures that all qualified internal candidateshave the opportunity toexpress interest and be considered fairly and equitably.

As aSeniorInsurance Advisoryoullbuild strong trusting client relationships by helping ourcustomersselect the right mix of insurance products and services tomeettheirlifesevents and futureneeds. Yourcommitmentto deliversignaturecustomerexperiences enables BCAA to be the one of the most trusted organizations in British Columbia.

Who you are:

• You see the big picturewitha keen eyeforthe details. You exercise good judgment and make decisions based on risks costs and benefits.

• You work well under pressure. Youbalancemultiple priorities and adapt quickly when things change.

• Aproblem solver who lovesa challenge. Organized yet flexible you thrive in a workplace where no two days are the same.

• Ateammatewho loves helping others and contributing to your community.Making a difference in someones day makes your day too!

What you bring:

• At least2consecutiveyears experience ofgeneral insurance experience including one year experience selling homeowners insurance.

• Level 2Insurance license

• Completion ofAutoplanEssentials

• Limited history of Errors & Omissions and in good standing with the Insurance Council of BC

• Comfortable using technology including basic knowledge of MS Office (Word Excel PowerPoint Outlook)

• Bonus qualifications!CAIBcertificationexperience usingICBCsystemsand abilityto speak other languages aside from English.

During a typical day you will:

• Independentlyissue BCAA insurance products and services to current and new customers to meet their needs.Youllhelp them secure and/or renew their policies by reviewingcurrent coverage and making recommendations.

• Collaborate with BCAA Support Teams and Underwriting to assess and recommend the right coverage for our customers.

• Achieve sales and productivity goals while upholding BCAA andAAA/CAAMember experiencegoals and underwriting guidelines.

• Leadcustomer accounts and documentation from processing payments to issuing newrenewalendorsementsand cancellations forInsurance policies BCAA Memberships andadditionalproducts and services.

• Increase your industry knowledge andexpertisetowardsbecoming a teamleador people leader.Youllparticipatein BCAAs training coursesmaintainannual licensingrequirementsand keep up to date with the latest processesproductsand service offerings in the insurance industry in a supportive environment.

The salary range for this position is $56605.68 to $70757.04and isdeterminedviajob-related knowledge skills experience certifications marketdemandand internal addition to base salary and BCAA benefits this position is eligible for a performance bonus target of 12.5% with the opportunity to earn up to 21.5%.