Senior Disability Administrator

Are you an organized detail-driven professional who thrives in a fast-paced environment Do you enjoy problem-solving supporting a team and building meaningful client relationships If so wed love to meet you.

Were looking for a proactive Senior Disability Administrator to join our Windsor team.

This is an office-based position in a facility located in Windsor. In this role youll be a key partner to our Disability Case Managers ensuring smooth operations and delivering exceptional service to our clients and stakeholders.

Position Responsibilities:

• Managing and completing daily diary activities with accuracy and timeliness.
• Supporting Disability Case Managers with a variety of administrative tasks.
• Setting up Short-Term Disability Long-Term Disability WSIB and Life claims within tight deadlines.
• Handling requests for file copies and maintaining organized records.
• Managing financial tracking including invoice processing and record keeping.
• Preparing and sending professional written communications to stakeholders.
• Maintaining ongoing communication with clients employers and service providers
• Coordinating incoming and outgoing mail including managing a group inbox.

Qualifications:

• At least 2 years of administrative experience preferred.
• Post-secondary education (college or university) an asset.
• Strong attention to detail and accuracy.
• Excellent verbal and written communication skills.
• Advanced organizational prioritization and time management abilities.
• Strong knowledge of Microsoft Office 365 (Outlook Word Excel).
• A proactive mindset with the ability to take initiative and learn quickly.
• Adaptability and resilience in a fast-paced high-volume environment.

When you join our team:

• Well empower you to learn and grow the career you want.
• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team well support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies such as artificial intelligence (AI) and automated processing tools to analyze and process the information you provide to us or third parties in the application process. For more information please refer to our personal information collection statement.