Senior Claims Examiner Multiline

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco our investors include Benchmark General Catalyst Peter Thiel Adam DAngelo Larry Summers and Jack Dorsey.

Position: Senior Multiline Claims Examiner
Type: Contract
Compensation: $800/hour
Location: Remote
Commitment: 2040 hours/week

Role Responsibilities

• Design realistic claims scenarios involving first notice of loss coverage verification investigation documentation reserving damage evaluation negotiation settlement subrogation salvage and closure.
• Create work products such as claim action plans coverage analyses investigation requests evaluation summaries settlement recommendations and insured communications.
• Write golden reference responses at experienced claims-professional quality.
• Grade AI-generated responses against structured rubrics for factual accuracy policy application claim-handling judgment and procedural completeness.
• Identify premature conclusions missing investigative steps unsupported valuations improper communications and failures to distinguish covered damage from excluded or unrelated loss.
• Provide written feedback the research team uses to improve model behavior.

Qualifications

Must-Have

• 2 years of professional P&C claims handling adjusting or examining experience.
• Experience handling claims in at least one area such as property auto physical damage bodily injury general liability commercial casualty catastrophe or specialty claims.
• Understanding of the claim lifecycle from intake and investigation through evaluation resolution recovery and closure.
• Ability to read and apply policy language to claim facts while recognizing when escalation is required.
• Excellent written analysis balanced judgment and high attention to detail.
• Ability to distinguish ordinary claim adjudication from complex coverage litigation regulatory and actuarial work.

Preferred

• AIC CPCU SCLA or comparable insurance designation.
• Multiline or multistate claims experience.
• Catastrophe represented bodily injury litigation subrogation SIU or large-loss exposure.
• Experience supervising independent adjusters experts vendors or defense counsel.
• Active or previously held adjuster license.

Start Date

• Immediate; applications reviewed on a rolling basis.

Application Process (Takes 2030 mins to complete)

• Upload resume
• AI interview based on your resume
• Submit form

Resources & Support

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PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.