Senior Business Program Analyst

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Hours:

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Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

The Wealth Process Excellence (WPE) team is an integrated member of the Wealth National Office whose purpose is to enable the deepening of client relationships enable simpler and faster ways of working and surface/address risks through disciplined execution. Our focus is process improvement using Lean Six Sigma assessments and AI and automation tools across the Wealth businesses as well as identifying continual improvement opportunities.

Job Responsibilities

The Senior Business Program Analyst will support the implementation and growth of Wealths iD8 capability through data analysis reporting and communications and will collaborate closely with WPE team members and partners to enable the implementation of colleague suggestions. This role will be accountable for leading awareness of the iD8 program through reporting to the various lines of business in Wealth developing/launching internal colleague campaigns sharing insights and trends to support adoption and meet the Enterprise programs core metrics and assessing data to surface opportunities that can be implemented to positively impact the client and colleague experience.

Reporting to the Senior Manager Wealth Process Excellence the ideal candidate combines strong analytical capabilities an understanding of Wealth businesses and the ability to communicate clearly to influence and engage stakeholders. Other responsibilities include:

• Support the implementation growth and adoption of Wealths iD8 capability.
• Analyze program workforce and productivity data to identify trends risks anomalies and improvement opportunities.
• Develop and maintain accurate executive reports KPI scorecards dashboards and automated reporting processes.
• Translate complex data into clear insights and recommendations for senior leaders and business partners.
• Coordinate data collection validation consolidation and reporting across multiple stakeholders.
• Investigate reporting discrepancies complete root-cause analysis and implement corrective actions.
• Monitor program performance and Enterprise metrics recommending improvements that enhance client and colleague experiences.

• Develop colleague engagement programs to achieve core metrics of the iD8 program
• Partner across Wealth and control functions to implement colleague suggestions and process improvements.

• Support risk management governance remediation plans and escalation of non-standard or high-risk activities.
• Share best practices provide guidance to team members and communicate project progress and emerging issues.

Job Requirements

• Bachelors degree in business finance analytics mathematics computer science or a related field.
• 5 years of experience in analytics business reporting financial analysis business intelligence or a related role.
• Experience managing datasets and executive reporting in a large complex organization.
• Strong analytical and critical-thinking skills with a high level of accuracy and attention to detail.
• Ability to turn complex data into concise business insights and recommendations.
• Strong organization and project management skills with the ability to manage competing priorities and deadlines.
• Excellent written and verbal communication skills including presenting findings to senior leaders.
• Ability to work independently and build effective relationships across teams and functions.
• Knowledge of data governance reporting controls quality assurance and continuous improvement practices.
• Experience with Wealth ARIS business process mapping or Lean Six Sigma is an asset.
• Communications and/or Marketing experience would also be considered an asset

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we strive to make every interaction product and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to foster deeper relationships ensure disciplined execution and build a simpler faster banking experience. TD is deeply committed to being a leader in client experience that is why we believe that all colleagues no matter where they work are client facing. Together we are reimagining what banking can be for our clients colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development

If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Were committed to your success and foster a respectful workplace where diverse perspectives are valued everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):