Senior Business Application Analyst(LMS)

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Hours:

Line of Business:

Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.

As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

As the Senior Business Application Analyst (BAA) and Learning Application expert; lead a diverse portfolio of Learning Application management activities. Act as an application lead and functional specialist; provides input and executes on strategies roadmaps forecasts and manages relationships with technology business consumers

KEY ACCOUNTABILITIES

CUSTOMER

• Learning application lead for application strategy delivery performance access data availability & integrity data retention & disposition remediation alignment priorities plans communication
• Deployment and change management for initiatives relating to Learning applications managed
• Learning Application SME ownership/input as required into project artifacts (ideation business case SRS etc.)
• Ensures that all guidelines and controls are in place to ensure colleague information is protected and that the application is compliant from a risk/privacy perspective including adherence and compliance with enterprise application / data lifecycle practices for own work and the work of others
• Support daily operational work such as Incident Triage/Escalations; core system consulting and configurations; bulk data loads; data governance; vendor management; release management.
• Work with business partners to provide input on possible work processes and system changes required to support their business
• Participate in large Enterprise programs as a SME for business functionality of the applications owned/managed

SHAREHOLDER

• Coordinate with relevant stakeholders to support the development sound business cases with an on-going focus on reusability scalability innovation and enterprise-wide solutions
• Supports overall accountability for risk and controls for the application and manages risk assessments and testing
• Ensure adherence to guidelines and regulatory requirements under Privacy Legal Compliance and the Office of the Chief Data Officer
• Build and maintain positive relationships with businesses technology groups and key stakeholders to identify and assess new project intake requests.
• Maintain an end-to-end view of the customer business and processes to be able to triage new requests based on changing partner needs.
• Identify and understand emerging risks related to project activity and ensure business requirements and solutions appropriately mitigate risks
• Manage relationships with project team members third party vendors/ service partners other technology and client areas as appropriate
• Manage and/or oversee the implementation of solutions and work closely with key business leaders to optimize and maximize the availability of service efficiency and effectiveness

EMPLOYEE / TEAM

• Participates fully as a member of the team support a positive work environment that promotes service to the business quality innovation and teamwork and ensure timely communication of issues/ points of interest
• Provide thought leadership and/or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
• Keep current on emerging trends/ developments and grow knowledge of the business related tools and techniques
• Participate in personal performance management and development activities including cross training within own team
• Keep others informed and up to date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
• Contribute to team development of skills and capabilities through mentorship of others by sharing knowledge and experiences and leveraging best practices.
• Develop relationships with internal and external business partners / stakeholders to develop productive working relationships.
• Contribute to a fair positive and equitable environment that supports a diverse workforce
• Act as a brand ambassador for your business area/function and the bank both internally and/or externally
• Participate in knowledge transfer within the team and other business units including participation in cross-functional groups or committees

BREADTH & DEPTH

• Highly seasoned professional role requiring substantial knowledge / expertise in a complex field and knowledge of broader related area
• Integrates knowledge of the enterprise sub-functions or business lines overarching strategy in developing solutions across multiple functions or operations
• Acts as a technical expert / lead integrating cross-function understanding within their own field of specialty
• Deep expert knowledge of application analysis process and techniques
• Deep expert knowledge of applications supported by the team including system components functionality interfaces data flows and business rules
• Sound knowledge of banks agile methodology business testing and project management
• Deep knowledge / understanding of business support and broader organization
• Deep expertise in analytical and problem-solving skills with the ability to solve or may lead others to solve complex problems requiring analysis of multiple variables including consultation with multiple stakeholders
• Uses sophisticated analytical thought to exercise judgment and identify solutions
• Communicates difficult concepts; converts information to compelling business context and advice; influences and gains alignment across increasingly senior stakeholders
• Works autonomously as the lead and guides others within area of expertise

EXPERIENCE & EDUCATION

• Undergraduate degree or technical certificate
• 5 years of relevant experience
• Previous experience in Learning Technology portfolio would be an asset
• Experience with Learning Experience Platforms and Learning Management Systems would be an asset specifically with system knowledge of vendor systems such as SumTotal Learn and Workday Learning.

Who We Are:

TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we strive to make every interaction product and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to foster deeper relationships ensure disciplined execution and build a simpler faster banking experience. TD is deeply committed to being a leader in client experience that is why we believe that all colleagues no matter where they work are client facing. Together we are reimagining what banking can be for our clients colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more

Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.

Colleague Development

If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If youre passionate about helping clients and building deep lasting relationships TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

Were committed to your success and foster a respectful workplace where diverse perspectives are valued everyone has fair opportunities to grow and you can unlock your full potential to achieve your career goals. Here at TD we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.

Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):