Senior Business Analyst (SBA3)

Required Skills:

Mandatory Requirements (M1 M7) M1 Education Bachelors degree in Computer Science Business Administration Health Informatics Information Technology or a related discipline. Equivalent combinations of education and extensive relevant experience may be considered. M2 Senior Business Analysis Experience Minimum 15 years of recent experience as a Lead Senior Business Analyst. Proven experience leading: Business requirements elicitation Process discovery workshops Stakeholder interviews Surveys and facilitation sessions Experience working with: Clinical stakeholders including Family Physicians Specialists Nurse Practitioners governing bodies and healthcare societies Non-clinical stakeholders including Health Information Management SMEs operations teams administrators and management Executive leadership and senior governance groups M3 Complex Enterprise Project Experience Minimum 10 years of recent experience delivering business analysis services on large-scale complex enterprise initiatives involving: Multiple business units and organizations (45) More than 15 direct stakeholders and project participants Multi-year project durations Business and clinical transformation initiatives Demonstrated expertise in: Requirements gathering Stakeholder engagement Communication management Problem solving Business process transformation M4 IM/IT Experience Minimum 10 years of Information Management / Information Technology (IM/IT) experience. M5 Quality Assurance Experience Minimum 5 years of experience in quality assurance activities focused on: Test strategy development Test planning QA coordination and execution oversight M6 Bilingual Communication Excellent verbal and written communication skills in: English French M7 Submission Compliance Vendor submissions limited to a maximum of two candidates per vendor. Desirable Skills & Attributes (D1 D8) D1 Healthcare / eHealth Experience Minimum 5 years of experience as a Senior Business Analyst within: eHealth environments Healthcare organizations Canadian public sector healthcare jurisdictions Experience supporting both: Project delivery Operational support initiatives D2 Documentation & Analysis Expertise Minimum 10 years of experience creating: Business requirements documents Functional specifications Workflow and process diagrams Gap analyses Decision documents Technical and operational documentation D3 Quality Assurance & Testing Minimum 5 years of experience in: QA strategy development Test planning Test environment setup Test case and test data creation Test execution and reporting Experience across: System Testing Integration Testing User Acceptance Testing (UAT) D4 Training & End User Documentation Minimum 5 years of experience developing: User manuals Training guides Checklists End-user onboarding materials Operational tools and aids D5 Operational Transition Frameworks Minimum 5 years of experience developing operational readiness and transition frameworks including: Standard Operating Procedures (SOPs) Support documentation Service delivery models Transition-to-operations documentation D6 Methodologies & Tools Demonstrated hands-on experience with: Agile Waterfall Scrum Kanban JIRA Microsoft Visio BPMN ALM / Quality Center Other enterprise business analysis and QA tools D7 Privacy & Security Compliance Familiarity with: Healthcare privacy regulations Health information protection legislation Data confidentiality and security practices within healthcare environments D8 Bilingual Business Analysis Support Ability to perform business analysis and stakeholder engagement activities in both French and English. Key Responsibilities The Senior Business Analyst will be responsible for: Leading stakeholder engagement sessions workshops interviews and requirements gathering activities Collaborating with clinical and non-clinical stakeholders to identify business needs and operational improvements Developing detailed business and technical documentation Creating workflows use cases user stories and process maps Supporting solution implementation and operational transition activities Developing quality assurance documentation and coordinating testing activities Supporting user onboarding training and operational readiness initiatives Facilitating decision-making sessions and maintaining decision logs Ensuring alignment with healthcare privacy and security standards Supporting broader eHealth initiatives as required by the Department

Required Education:

Mandatory Requirements (M1 M7)M1 EducationBachelors degree in Computer Science Business Administration Health Informatics Information Technology or a related combinations of education and extensive relevant experience may be considered.