Senior Appian Developer – BPM, Workflow, IDP & RPA

Senior Appian Developer BPM Workflow IDP & RPA

Toronto ON

Hybrid - 3 days at client office

Skills:

Role Description:

• Ensures stability and reliability of production systems by reviewing fixes performing root cause analysis and validating resolutions while providing feedback during incident reviews.
  
• Leads troubleshooting and resolution of complex production issues (L2/L3) ensuring timely restoration within SLAs.
  
• Proactively monitors applications identifies anomalies and implements preventive measures to reduce incidents.
  
• Drives problem management by addressing recurring issues through root cause fixes and automation.
  
• Enhances system performance and resilience through targeted improvements and tuning.
  
• Supports change and release activities to ensure smooth low-risk deployments.
  
• Collaborates with cross-functional teams to resolve issues effectively and maintain service continuity.
  
• Maintains runbooks and documentation to improve support efficiency.
  
• Drives automation to reduce manual effort and improve response times.
  
• Mentors team members on support best practices and ensure compliance with security and governance standards while providing feedback to leadership on system health and risks.