Senior Analyst, Global Customer Intelligence

Position Title: Senior Analyst Global Customer Intelligence

Position Type: Regular - Full-Time

Requisition ID:43067

• Partner with Global Sales Leaders across strategic customers (Foodservice distributors QSR Retail) to identify growth opportunities supported by analytics
• Source integrate and analyze diverse data sets including internal sales syndicated panels menu intelligence foot traffic and macro/category trends
• Proactively identify and recommend new data sources or research approaches to enhance customer insight
• Develop client-ready deliverables such as joint business review decks category insight briefs growth narratives and executive newsletters
• Create point-of-view analyses that move beyond reporting to clearly articulate whats happening why it matters and what we should do next
• Present insights alongside Sales Leaders in customer meetings explaining methodologies defending assumptions and addressing complex questions
• Build scalable yet customizable templates and assets that maintain a high-quality bespoke feel across multiple strategic customers
• Collaborate with Global Commercial Analytics to align on shared data products and ensure a consistent source of truth
• Partner with Regional Insights and Category teams to maximize business impact through integrated insights
• Contribute to thought leadership by building communities of practice and leading insight-sharing sessions across regions and functions

• 5 years of experience in data analytics customer insights category management or commercial analytics ideally with external-facing deliverables
• Strong analytical foundation with the ability to work across structured and unstructured data form hypotheses and distinguish signal from noise
• Advanced Power BI skills including dashboard development and working knowledge of DAX and Power Query
• Proficiency in SQL with the ability to independently write read and validate queries across enterprise data sources
• Exceptional presentation and storytelling skills with the ability to distill complex analyses into clear compelling narratives
• Advanced PowerPoint (or equivalent) skills with a focus on clean design strong visual hierarchy and executive-ready outputs
• Strong commercial and customer mindset with the ability to frame insights around customer growth and end-consumer behavior
• Executive presence and confidence presenting to senior stakeholders and customers
• Bachelors degree in Business Marketing Analytics Economics Engineering Mathematics or a related field (or equivalent experience)

• Experience in CPG retail or foodservice environments supporting national or global accounts
• Experience with syndicated data sources (e.g. Circana/IRI NielsenIQ Datassential Technomic Kantar Numerator)
• Experience delivering dynamic content formats (interactive dashboards video insights newsletters microsites)
• Familiarity with Salesforce SAP Databricks or similar CRM/ERP/data platforms
• Basic design skills and familiarity with tools like Figma Adobe Express or Canva
• Exposure to AI-assisted content tools (e.g. Copilot) with a point of view on their application
• Experience working across regions and time zones in a global matrix organization

Compensation Package:$81600.00 -$108900.00 . CAD annually Bonus Eligibility

The above reflects the target compensation range for the position at the time of posting. Hiring compensation will be determined based on experience skill set education and training and other organizational needs. This posting is for an existing vacancy.

Benefits: At McCain were on a mission to create a winning culture that puts employee safety and well-being at the heart of what we do every day. We understand and appreciate that each persons needs are unique and ensure our benefits & well-being programs reflect that. Employees are eligible for the following benefits: health coverage (medical dental vision prescription drug) retirement savings benefits and leave support including medical family and bereavement. Well-being programsinclude vacation and holidays company-supported volunteering time and mental health resources. Coverages are aligned with applicable law and can vary by work level location and nature of the role. Additional benefit detail available during the application process.

Your well-being matters to us and were here to provide you with the necessary resourcesto support you in being your best self at work and at home.

McCain Foods is an equal opportunity employer. As a global family-owned company we strive to be the employer of choice in the diverse communities around the world in which we live and work. We recognize that inclusion drives our creativity resilience and success and makes our business stronger. All qualified applicants will receive consideration for employment without regard torace religion color national origin sex age veteran status disability or any other protected characteristic under applicable law.

McCain is an accessible employer. If you require an accommodation throughout the recruitment process (including alternate formats of materials or accessible meeting rooms) please let us know and we will work with you to find appropriate solutions.

Your privacy is important to us. By submitting personal data or information to us you agree this will be handled in accordance with McCains Global Privacy Policyand Global Employee Privacy Policy as applicable. McCain leverages AI in the hiring process though all final decisions are made by humans. You can understand our approach to AI and how your personal information isbeing handled here.

Job Family:Sales
Location(s): CA - Canada : Ontario : Toronto

Company: McCain Foods (Canada)