Security Supervisor

Specific Roles and Responsibilities That Create the Essential Toronto Experience:

The Security Supervisor is responsible for ensuring the overall safety and security of the hotels guests employees and hotel premises.  They works 12 hour night shifts to be present in the absence of the Security Director. They will be responsible for the Security Service Control Centre and Supervision / Dispatching Security Officers. They will act as a member of the Emergency Response Team coordinating the security response to fire accident safety concerns and calls for medical assistance.  The Security Supervisor ensures that any violation to law or hotel policy is investigated and duly addressed. 

• Supervision of Security Control Center
• Supervision of Security Agents
• Assist in overseeing the safety and security training of all colleagues.
• Assist in managing the security departments day to day operations.
• Ensure Emergency Response Coordination.
• Dispatch and Control Center Alarm Monitoring.
• Ensure access the hotels various access points are controlled and if required staffed
• Ensure loss prevention protocols are being utilized consistently and routinely
• Ensure the systems the security team rely on are functioning and maintained: CCTV door alarms panic buttons etc
• Maintain Lost and Found procedures and integrity
• Review and ensure completion of Daily Security Report
• Ensure BEOs and related security requirements are completed and invoices are tracked and paid
• Assist with VIP movements when required
• Contract Security and Toronto Police ordering and coordination.
• Ensure score and synergy tickets are accurately completed
• Audit daily security patrols and deficiencies
• Knowledgeable in the use of all security equipment i.e. radios cameras printers computers and electronic lock system
• Convention/Hospitality awareness and security preparation.
• Assign resources as need for large events/parties/Galas/Conventions. Prepare and plan in advance for all major events.
• Correcting and reporting of fire hazards health and safety hazards
• Knowledge and application Municipal Provincial and Federal statues with attention to the Trespass to Property Act.
• Other duties as assigned by the Director of Security & Emergency Management

Qualifications :

• Valid First Aid and C.P.R. certificates
• Valid Ontario Security License
• Five years experience in security and safety of property and people preferably in a hotel
• Excellent organization skills written and oral communication skills
• Self-motivated individual who has strong leadership qualities
• Computer knowledge of Word Excel and Powerpoint
• Available to work overnight shifts weekends and holidays
• Law and Security Diploma or Law Enforcement Certification or comparable working experience

Physical Aspects of Position (included but not limited to):

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Constant kneeling pushing pulling lifting
• Frequent ascending or descending ladders stairs and ramps

Additional Information :

Whats in it for you 

• The salary range for this position is $60960 - $79218. Our salary ranges are determined by job and level. Within the range individual compensation is determined by job-related skills and knowledge relevant experience and/or work location
• Free Meals: Healthy meals on us every shift. 
• Travel Discounts: Sweet deals at Accor hotels worldwide. 
• Dry Cleaning: Free dry-cleaning for your work gear. 
• Skill Up: Custom learning programs to boost your talents. 
• Impact: Join our Health & Wellness Sustainability and DEI Committees. 
• Level Up: Unlock new career heights with exciting growth paths. 

This posting is for an existing vacancy. 

AI disclosure: We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

BE PART OF OUR FUTURE. 

Another stunning chapter for the iconic Fairmont Royal York has begun and we invite you to be a part of it. If you are passionate about hospitality driven by excellence and eager to contribute to an esteemed institution we want to hear from you. Join us and help shape the future of one of Torontos most treasured landmarks. 

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization. 

Accommodations: We encourage you to let us know if you require any accommodation through the application or recruitment process and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact in confidence:  

Our Commitment to Diversity & Inclusion: At Fairmont Royal York we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds perspectives and talents of the individual. As an Equal Opportunity Employer we provide equal access to opportunities. We welcome applications from all qualified candidates. 

Remote Work :

No

Employment Type :

Full-time