Security Operations Analyst

Prior to May 1 2022 the University required all students faculty staff and visitors (including contractors) to declare their COVID-19 vaccination status and provide proof that they were fully vaccinated or had an approved accommodation to engage in in-person University activities. These requirements were suspended effective May 1 2022 but the University may reinstate them at any point.

Queens University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research faculty administration engineering & construction athletics & recreation power generation corporate shared services and many more.

We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women racialized/visible minorities Indigenous/Aboriginal peoples persons with a disability persons who identify in the LGBTQ community and others who reflect the diversity of Canadian society.

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Disclaimer: As part of the application process at Queens University our recruitment system uses Artificial Intelligence (AI) as defined under the Ontario Employment Standards Act to ask job-related questions and confirm eligibility for hire. All final hiring decisions are made using non-AI related processes.

A Brief Overview
Reporting to the Manager Security Operations Centre Information Technology Services (IT Services) the Security Operations Analyst is part of a dynamic team responsible to run cybersecurity operations for Queens digital environment to investigate cyber risk and to facilitate remediation of identified vulnerabilities across the institution. This position analyzes cybersecurity events threats vulnerabilities exploits and incidents. This position provides regular maintenance of audit applications and troubleshoots and resolves issues with security systems integration. This position updates and maintains security user access controls. This position also updates documentation for service solutions security requirements as well as policies and procedures. Maintaining strong collaborative working relationships with IT Services teams and clients across the institution the Analyst also identifies ways to reduce risk and documents the remediation options regarding acceptance or mitigation of risk scenarios. This position analyzes cybersecurity events threats vulnerabilities exploits and incidents. This position provides regular maintenance of audit applications and troubleshoots and resolves issues with security systems integration. This position updates and maintains security user access controls. This position also updates documentation for service solutions security requirements as well as policies and procedures.

What you will do
Analyzes cybersecurity events threats vulnerabilities exploits and incidents to determine the root cause.
Assists with regular maintenance of audit applications including configuring and monitoring.
Troubleshoots and resolves issues with systems integrations.
Updates and maintains security monitoring use cases systems and defined user access controls.
Assists with implementing information security and risk management solutions.
Updates and maintains documentation for service solutions code configurations specifications security requirements as well as policies and procedures.
Participates in the development of application security operational capabilities activities and compliance requirements.
Analyzes new technologies to ensure compatibility and functionality with existing applications environments.

Required Education
Three-year Community College Diploma or Three-Year Bachelor Degree or addition requires trade certification qualification or on-going learning to remain ahead of changes in technology or emerging fields.

Required Experience
More than 3 years and up to and including 5 years of experience.
Consideration may be given to an equivalent combination of education and experience.

Job Knowledge and Requirements
Practical and applied knowledge of specialized methods and processes that are typically acquired through a combination of technical or academic qualification and/or work experience.
Provide consultation and advice on non-straightforward and/or complex issues.
Interaction with others typically requires interpersonal skills and the ability to understand and influence.
Adapt messages to meet the needs of the intended audience.
Build relationships trust and credibility.
Manage own work and may train and review the work of casual employees work study students and/or volunteers to see commitments through to completion.
Contribute to setting work priorities and direction supporting the team in achieving goals and objectives.
Participate in project team meetings and develop individual project plans.
Lead procedural or technological change within a unit.
Identify new problems and seek information and input to fully understand the cause of problems.
Identify opportunities to improve the effectiveness and efficiency of work processes.
Draw logical conclusions and provides opinions and recommendations.
Research equity diversity accessibility and inclusion resources and best practices relevant to the job and unit operations in order to inform evidence-based planning.
Commitment to principles of equity diversity accessibility inclusion Indigenization and human rights for equity deserving groups.

The University invites applications from all qualified individuals. Queens is strongly committed to employment equity diversity and inclusion in the workplace and encourages applications from Black racialized persons Indigenous people women persons with disabilities and 2SLGBTQI accordance with Canadian Immigration requirements priority will be given to those who are legally eligible to work in Canada.

The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code including those with disabilities. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources at .