Scheduling Coordinator Canada

Scheduling Coordinator (Bilingual French/English)

Intertek is searching for aScheduling Coordinator(Bilingual French/English)to join our Business Assuranceteam in ourCanadianoffice. This is a fantastic opportunity to grow a versatile career inBusiness Assurance!

The Scheduler will support the Business Assurance business line by organizing and coordinating the daily scheduling of audits between clients and auditing staff and assigning qualified auditors per industry requirements. Planning and flexibility with both clients and auditing staff schedules are a must for daily and monthly forecasting.

Duties:

• Daily scheduling of both existing and new clients.
• Schedule clients with qualified auditing personnel using judgement based on logistics financial impact and time.
• Daily telephone and email interaction with clients auditors and staff.
• Able to handle a high volume of communication and requests from clients and staff.
• Track and analyze issues related to scheduling activities.
• Prepare assignment and confirmation letters to clients and auditors.
• Coordinate and arrange future monthly audits based on industry requirements and client needs to maximize resources.
• Provide regular communication to future audits with client specific request of auditors

Required Qualifications:

• High School Diploma required. Associates degree or higher college degree preferred.
• French fluency written and spoken required.
• Minimum of 2 years in customer service working directly with customers and office staff.
• Ability to interact with clients and staff.
• Technical willingness (will be educated on industry requirements).
• Knowledge of Quality Management System principles preferred (will be educated on QMS principles).
• Proven attention to details.
• Ability to prioritize and organize numerous clients sales and related tasks.
• Experience with Microsoft product suite (Outlook Word Excel etc.) and Google Maps.
• Experience with electronic databases and web-based systems is preferred.
• Excellent oral and written communication skills.
• Ability to obtain evaluate and act upon factual information.
• Ability to work alone and as a team player.
• Attendance is key to a successful scheduling department.

Salary & Benefits Information

The hourly range for this position is $21.00 - $36.00 per hour. Individual compensation packages are based on a variety of factors unique to each candidate including skill set experience qualifications and other job-related addition to competitive compensation packages Intertek employees are eligible for a variety of benefitsincluding paid time off paid holidays medical dental vision life and disability insuranceRRSP with company match tuition reimbursement and more.

Interteks Commitment

Intertek is a world leader in the Quality Assurance market with a proven high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion pace and precision we work to exceed our customers expectations while engaging with our employees to be 10X in their performance and professional growth.

Our Culture of Total Quality Assurance

Intertek promotes a culture where motivated customer-oriented employeescan flourish experience professional fulfillment and reach their highest potential. At Intertek we exercise our spirit of innovation the passion of our people and our unmatched customer commitment to realize our purpose of making the world an ever better safer and more sustainable place for all.

A career with Intertek offers rewarding opportunities to help companies around the world develop products that are used safely by millions of people every is the trusted advisor to many of the worlds leading brands companies and governments and has earned a reputation for accuracy reliability integrity and technical competence. Working at Intertek means joining a global network of state-of-the-art facilities and passionate people who deliver superior customer service with a purpose of bringing quality safety and sustainability to life.

We Value Diversity

Interteks network of phenomenal peopleare our greatest assets and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or other legally protected characteristics.

For individuals with Disabilities who would like to request accommodation or who need assistance applying please email

Please apply online atIntertek Canada Careers ()

This position is not to fill a vacancy.

Bilingualism is needed for this role as the incumbent would need to deal with internal and external clients and employees that work outside of Quebec.

*Intertek does not accept unsolicited approaches from agencies and will not pay a fee for any placement resulting from the receipt of an unsolicited resume.