Satellite Communications Technician

Position Overview

We are looking for a SATCOM Technician to support the maintenance and troubleshooting of satellite communication systems at our teleport facility. This role requires strong technical expertise and problem-solving capability to ensure reliable operations across RF baseband and IP-based systems.

The SATCOM Technician collaborates with NOC technicians engineering vendors and cross-functional teams to maintain system performance support critical operations and contribute to continuous improvement initiatives while mentoring junior team members.

Responsibilities

• Maintain and troubleshoot RF baseband and SATCOM systems and equipment
• Ensure uninterrupted satellite signal transmission and reception
• Resolve issues involving satellite modems up and down converters and IP-based transport systems
• Provide escalation support for complex or unresolved SATCOM issues
• Collaborate with Tier I technicians and engineering teams to resolve recurring or critical issues
• Maintain accurate records of configurations incidents and resolutions
• Prepare maintenance logs technical reports and standard operating procedures
• Ensure documentation complies with internal standards and audit requirements
• Train and mentor junior technicians on troubleshooting techniques and procedures
• Develop training materials and lead sessions to strengthen team capabilities
• Conduct routine audits and quality checks on SATCOM infrastructure
• Assist engineering teams with planned upgrades and maintenance activities
• Support the development and review of standard operating procedures and maintenance checklists
• Participate in an on-call rotation and respond to critical outages with rapid fault isolation and recovery
• Provide clear and professional updates during incident management
• Contribute to internal reviews and continuous service improvement initiatives

Qualifications

• 3 to 5 years of experience in satellite communications RF or IT network support
• Strong knowledge of RF systems satellite modems IP networking and system integration
• Understanding of Linux and Windows-based systems
• Strong troubleshooting documentation and time management skills
• Experience using test equipment such as spectrum analyzers signal generators and power meters

Additional Requirements

• Experience with routers switches firewalls and SNMP-based monitoring tools is considered an asset
• Experience with teleport or broadcast operations is preferred
• Ability to support rotating 24 by 7 on-call schedules including weekends and holidays
• Ability to respond to incidents outside of standard working hours
• Occasional travel to support remote locations
• Ability to lift equipment perform installation tasks and work at height including ladders
• Comfort working in mixed environments including office space equipment shelters rooftops and outdoor conditions
• Tolerance for exposure to noise vibration and weather conditions during inspections and maintenance

Compensation

65000 to 95000

Position Type

Full-time

We have 1 available position(s).

Job Title: Satellite Communications Technician

Requisition Number: 2458

Date: May 29 2026

Location 1: Kapolei HI

Location 2: Yona GU

Remote: No

Business Unit: Defence & Space

Department: Information Systems & Information Technology

Job Type: Full-time

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