Salesforce Developer

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history and D2L is at the heart of that fundamental shift.

New models of teaching and learning enable a personalized student-centric experience and deliverimproved retention engagement satisfaction and results for learners of all ages in schools campuses and companies.

D2L is disrupting the way the world learns by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly by giving customers a platform that is easy flexible and other company provides a solution as robust and innovative as D2L.

D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns and by doing so we will help improve human potential globally.

Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes summaries and administrative work these tools never rank resumes make hiring decisions or influence candidate evaluations.

General Description:

We are looking for a Salesforce Administrator to join our Enterprise Applications this role you will be responsible for managing and optimizing our Salesforce platform ensuring it meets the ongoing needs of the organization. You will work closely with cross-functional teams supporting day-to-day Salesforce operations user management and enhancements. This is a great opportunity for someone with a passion for Salesforce to grow their skills in a supportive team-oriented environment.

How Will I Make an Impact

Salesforce Solution Design & Development

• Collaborate with Business Stakeholders to gather analyze and translate business requirements into technical specifications and scalable Salesforce solutions.
• Design develop and implement Salesforce configurations customizations and integrations using industry best practices.
• Build and maintain custom business logic using Apex Visualforce Lightning Web Components (LWC) and Aura Components.
• Configure Salesforce features including Flows Process Builder Workflow Rules validation rules security models and role hierarchies.
• Ensure Salesforce solutions are aligned with D2Ls enterprise architecture security standards and overall technology strategy.
• Integrate Salesforce with internal and external systems using APIs middleware and integration platforms.

Stakeholder Collaboration & Business Partnership

• Partner with business users to understand operational challenges and recommend Salesforce solutions that improve productivity and efficiency.
• Facilitate iterative feedback sessions with stakeholders throughout the development lifecycle to ensure alignment with business needs and expectations.
• Collaborate with Service Managers Product Owners Architects and other IT teams to ensure solution consistency and cross-platform alignment.
• Communicate technical concepts effectively to both technical and non-technical audiences.

Continuous Improvement & Platform Optimization

• Leverage data analytics system metrics and user feedback to identify opportunities for optimization and process improvement.
• Stay current with Salesforce releases features and emerging technologies to continuously improve platform capabilities.
• Recommend and implement enhancements that drive business value and improve user experience.
• Evaluate and manage AppExchange applications to extend platform functionality where appropriate.

Project Delivery & Technical Leadership

• Serve as a key technical contributor on IT projects involving Salesforce.
• Participate in solution planning estimation testing deployment and post-implementation support activities.
• Develop and maintain technical documentation including solution designs process maps test plans use cases and training materials.
• Support project management activities such as planning scheduling status reporting and stakeholder communication.
• Mentor junior team members and promote development best practices within the Salesforce team.

Quality Assurance & Support

• Conduct thorough testing of Salesforce solutions to ensure quality reliability and performance.
• Troubleshoot and resolve Salesforce-related issues in a timely manner while minimizing disruption to business operations.
• Provide ongoing platform support including user administration permissions management and system maintenance.
• Maintain clear communication regarding project updates platform changes and operational impacts.

What Youll Bring to the Role:

Required Qualifications

• Bachelors degree in Computer Science Information Technology Software Engineering or equivalent experience.
• 5 years of hands-on Salesforce development and administration experience.
• Strong experience with:
• Apex development
• Lightning Web Components (LWC)
• Visualforce
• Salesforce Flows and automation tools
• Salesforce APIs and integrations
• Data migration and management
• Salesforce security and access controls
• Experience integrating Salesforce with enterprise applications and third-party platforms.
• Strong analytical troubleshooting and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities and projects in a fast-paced environment.

Preferred Qualifications

• Salesforce certifications such as:
• Salesforce Platform Developer I/II
• Salesforce Administrator
• Salesforce Advanced Administrator
• Salesforce App Builder
• Experience with Agile/Scrum methodologies.
• Experience with DevOps tools and CI/CD processes for Salesforce deployments.
• Familiarity with enterprise integration patterns and middleware platforms.
• Experience working in higher education SaaS or enterprise software environments.

Core Competencies

• Technical Expertise
• Solution Architecture
• Collaboration & Teamwork
• Customer Focus
• Communication
• Continuous Improvement
• Attention to Detail
• Project Delivery
• Strategic Thinking
• Problem Solving