Sales Operations Manager

Steele Auto Groupiscurrentlyexpanding andseekinga strategic and results-drivenSales Operations Managerto elevate sales performance improve operational consistency and enhance customer experience across our dealership network.

This position isbased in Dartmouth Nova Scotia and reports to the Vice President of Retail Operations. This is a high-impact leadership role responsible foroptimizingsales processes strengthening CRM and lead management practices and partnering with dealership and corporate leaders to drive sustainable profitable growth.

Compensation

Base salary of $110000 - $130000 annually plus performance-based bonus opportunity. Total compensation may exceed $150000 based on business results and individual benefitsareincluded. Relocationassistancemay be available for qualified candidates.

What Youll Do

• Lead CRM implementation optimization and adoption across the organization.
• Design implement and support standardized sales processes thatdrivesconsistency accountability and performance across the network.
• Monitor lead management sales performance inventory metrics customer satisfaction and other key performance indicators.
• Analyze performance trendsidentifyopportunities and lead action plans that improve sales effectiveness and operational results.
• Lead customer experience initiatives and support the execution of the Steele Auto Group Sales Playbook.
• Conduct operational reviews and customer experience assessmentsto ensure process adherence andidentifyopportunities for improvement.
• Partner with Sales Marketing F&I Used Vehicle Operations Aftersales and Training teams to maximize performance and customer outcomes.
• Develop KPI reporting and dashboards to support data-driven decision-making.
• Support dealership leaders in achieving sales profitability and customer experienceobjectives.
• Identifyopportunities to improve processesleveragetechnology and implement best practices across the dealership network.

What You Bring

• 5 years of automotive dealership sales experience.
• 5 years of leadership experience in a retail environment.
• Proven success driving performance improvement leading change and coaching leaders in an employee and customer-focused environment.
• Experience with CRM systems and sales process management; enterprise-level implementation experience is an asset.
• Strong analytical communication and problem-solving skills.
• Post-secondary education in business or a related field is considered an asset.
• Ability to travel up to 25%.
• Valid drivers license with a clean drivers abstract.

Why You Will Love Working with Steele Auto Group

As part ofSteele Auto Groupwe also offer competitive compensation benefits employeeperks training opportunities and room to grow within the organization. Everything and more that you would expect from Atlantic Canadas largest Automotive Group. Learn more about us at

How to Apply:

• Click the link to apply Steele Auto Group Careers
• Sign in (top right corner) and create your profile
• Upload your resume

**If you are an employee of Steele Auto Group please apply through the careers page to ensure you are flagged as an internal applicant.

Required Experience:

Manager