Sales Analyst Customer Analytics Associate

Sales Analyst - Customer Analytics Associate

About the Role

The Customer Analytics Associate (CAA) is a critical member of Unilevers Customer Development organization. This role sits at the intersection of analytics customer strategy category management and sales execution.

As a CAA you will transform data into actionable business recommendations that help shape customer decisionsidentify growth opportunities and accelerate performance across some of Canadas largest retailers. You will work closely with Customer Business Development (CBD) Customer Strategy & Planning (CSP) Finance CategoryManagement and Brand teams to influence decisions through fact-based insights and compelling storytelling.

Therole is responsible for analyzing customer category promotional financial and market data to uncoveropportunities solve business challenges and support strategic growth initiatives. This role offers a unique foundation for a long-term career at Unilever combining business exposure analyticalrigor stakeholder leadership and continuous development. High-performing CAAs are curious proactive accountable and constantly looking for ways to elevate how work gets done.

What Youll Do

Deliver Insights That Drive Growth:

• Analyze customer category shopper and market performance using multiple data sources.

• Translate complex datasets into clear recommendations and actionable business insights.

• Identify opportunities risks and emerging trends that influence customer and category performance.

• Move beyond reporting to answer the critical question: So what and recommend actions.

Power Better Decisions:

• Develop and maintain dashboards scorecards reporting tools and business performance reviews.

• Support forecasting planning assortment recommendations post-event evaluations and promotionalanalysis.

• Leverage data visualization tools to help stakeholders understand performance and make informed decisions.

• Deliver deep dives root cause analyses and forward-looking recommendations.

Influence Through Collaboration

• Partner with cross-functional teams including Sales CSP Finance Supply Chain Category Management and Brand teams.

• Support customer planning and Joint Business Planning processes.

• Build strong stakeholder relationships internally and externally.

• Share best practices contribute to team capability building and support onboarding of new team members.

Simplify and Innovate

• Continuously improve reporting workflows and business processes.

• Seek opportunities to automate simplify consolidate or eliminate low-value work.

• Leverage AI Power BI and emerging technologies to improve efficiency and business impact.

• Challenge the status quo and bring innovative thinking to business opportunities and challenges.

Grow Your Impact

• Take ownership of your development and career growth.

• Expand your business acumen across customers categories and channels.

• Build leadership capabilities through influence initiative and continuous learning.

• Contribute to projects that create impact beyond your immediate team.

What Were Looking For

• An owner. You take accountability for outcomes seek solutions and proactively drive results.

• A problem solver. You enjoy turning complex information into clear actions and recommendations.

• A storyteller. You bring data to life through impactful insights compelling narratives and effectivecommunication.

• A changemaker. You challenge existing thinking and continuously seek opportunities to improve.

• A connector. You build relationships across teams and understand how your work contributes to broaderbusiness success.

Skills & Experience

• Bachelors degree in business Commerce Analytics Economics Mathematics Engineering or a related discipline.

• Strong analytical and critical thinking skills.

• Advanced Microsoft Excel capabilities (e.g. Pivot Tables VLOOKUPs data analysis).

• Experience and curiosity using AI tools.

• Experience with Power BI data visualization or reporting tools is an asset.

• Experience working with syndicated data (Nielsen Circana shopper insights or similar data sources) isconsidered an asset.

• Strong communication and presentation skills.

• Ability to manage multiple priorities in a fast-paced environment.

• High degree of curiosity initiative and learning agility.

• Demonstrated ability to work independently while collaborating effectively across teams.

Why Unilever
This role is more than an analytics positionits a launchpad for building commercial acumen developingleadership capabilities and creating meaningful business impact. You will gain exposure to some of Canadaslargest customers iconic brands advanced analytics tools and a network of leaders committed to helping yougrow. Based on Unilevers CAA progression framework the role is designed to evolve from building foundationalcapabilities to influencing decisions leading through expertise and contributing broadly across the organization.

Pay: The pay range for this position is $70000-$75000. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including but not limited to skill sets experience and training licensure and certifications qualifications and education and other business and organizational needs.

Bonus: This position is bonus eligible.

Long-Term Incentive (LTI): This position is LTI eligible.

Benefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate they can choose from a range of benefits to include but is not limited to health insurance(including prescription drug dental and vision coverage) retirement savings benefits life insurance and disability benefits parental leave sick leave paid vacation and holidays as well as access to numerous voluntary benefits. Any coverage for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan

Unilever uses artificial intelligence tools in the hiring process to screen or assess applicants. However hiring decisions will be made by the line manager and in accordance with applicable employment standards and human rights laws. All information collected used or disclosed during the application and interview process will be subject toUnilevers Privacy Policy

Unilever Canada is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees global consumers partners and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race colour religion sex sexual orientation gender identity or expression age national or ethnic origin marital status family status disability genetic characteristics and a conviction for which a pardon has been granted.

If you are an individual with a disability in need of assistance at any time during our recruitment process please contact us at. Please note: These lines are reserved for individuals with disabilities in need of assistance and are not a means of inquiry about positions or application statuses.

Unilever Canada est une organisation engagé à la diversité et à linclusion pour stimuler nos résultats daffaires et créer un meilleur avenir chaque jour pour nos employés les consommateurs globaux les partenaires et les communautés. Nous croyons quun effectif diversifiée nous permet de faire correspondre nos ambitions de croissance et de stimuler linclusion dans lentreprise. Tous les candidats qualifiés recevront la considération pour un emploi sans égard à la race la couleur la religion le sexe lorientation sexuelle lidentité ou lexpression de genre lâge lorigine nationale ou ethnique létat matrimonial la situation familiale linvalidité les caractéristiques génétique et une condamnation pour laquelle un pardon a été accordée.

Si vous êtes une personne handicapée qui a besoin daide à tout moment au cours de notre processus de recrutement veuillez communiquer avec nous au. Veuillez noter: ces lignes sont réservées aux personnes handicapées ayant besoin daide et ne sont pas un moyen denquêter sur les postes.