RQ00663 Project ManagerLeader Intermediate

Qualifications

• Extensive experience managing enterprise-wide IT transformation projects in complex multi-departmental environments including budget/timeline management scope definition resource allocation risk and issue management organizational change management.
  
• Strong background in contract negotiations procurement processes and vendor/contract management to ensure effective ServiceNow partnerships and delivery outcomes.
  
• Hands-on experience delivering projects using agile methodologies with tools including backlog management sprint planning and iterative delivery.
  
• Proven success managing large-scale multi-divisional ServiceNow implementations using hybrid delivery approaches that incorporate agile/iterative principles is preferred
  
• Expertise in velocity-driven sprint planning and execution including maintaining sprint schedules facilitating scrum ceremonies and proactively removing blockers for ServiceNow project teams.
  
• Project Management Professional (PMP) certification is mandatory.
  
• Certified Scrum Master (CSM) certification or ServiceNow is considered an asset.
  
• Proficiency with project management tools for planning tracking and implementing complex technology initiatives and solution packages.
  
• Excellent communication and presentation skills with the ability to effectively convey ServiceNow project status and outcomes to Executive and Senior leadership as well as business and technical stakeholders.
  
• Strong people management skills with experience leading technical project teams in ServiceNow application development and infrastructure solution delivery.
  
• Bachelors degree in information technology Computer Science Business Administration or a related field
  

• Prepare Project definition scope documents with guidance from management
  
• Demonstrate a collaborative attitude by working closely with the ServiceNow technical and business leads stakeholders to understand their requirements maintain transparency and ensure alignment throughout the project lifecycle
  
• Manage all Project work plans Enterprise stage gates documents update schedules and report progress against plan
  
• Prepare budget estimates with guidance from management and track ongoing Project expenses
  
• Facilitate expense approvals and adhere to procurement and finance requirements and approval policies for projectrelated activities to support Project internal leadership
  
• Prepare communications to senior management through guidance from senior Project manager/Program Manager or development management
  
• Research project management tools or other topics in support of current and future efforts
  
• Follow internal project management standards and established processes under the guidance of ServiceNow Technical and Business Leads.
  
• Function as focal point for Project information secured and with confidential access.
  
• Other deliverables as directed by management as part of ServiceNow Program led by Portfolio Manager
  

Deliverables

• This Project Manager specialist will support the ServiceNow Portfolio Manager managing the activities to deliver applications and solutions under ServiceNow platform (ITOM- ServiceNow Event Monitoring & Management project ITAM SAM HAM ITSM Copilot Contract Management etc ) on time on budget and with expected quality.
  

Requirements

Must Haves:

• 5 years experience Proven success managing large-scale multi-divisional ServiceNow implementations using hybrid delivery approaches that incorporate agile/iterative principles is preferred
  
• 5 years experience Demonstrate a collaborative attitude by working closely with the ServiceNow technical and business leads stakeholders to understand their requirements maintain transparency and ensure alignment throughout the project lifecycle
  
• Project Management Professional (PMP) certification is mandatory.