RQ00553 Project ManagerLeader Senior

This role requires hands-on technical fluency with Microsoft 365 Copilot/Microsoft Chat and Copilot Studio and is not intended for generalist project management profiles.

Qualifications

• Postsecondary education in IT Computer Science Engineering Business Management or related field or equivalent relevant experience.
  
• Strong communication skills to translate technical topics (security privacy identity governance) into delivery decisions and user-facing guidance.
  
• Demonstrated judgement and accountability in a publicsector or similar environment.
  
• Knowledge and understanding of Project Managements Institutes Project Management Body of Knowledge.
  
• Knowledge and understanding of Information Management principles concepts policies and practices.
  
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards.
  

Experience

• 5 years delivering complex technology rollouts or digital enablement initiatives in large organizations.
  
• Experience delivering M365 or enterprise SaaS rollouts involving technical implementation licensing onboarding training comms and adoption measurement.
  
• Experience coordinating delivery gates across security/privacy/compliance stakeholders (e.g. assessments/risk treatment approach).
  
• Experience with Power Platform / Copilot Studio delivery is a strong asset (agents environments governance).
  
• Ability to handle client relationships to manage expectations provides updates as required identifies potential conflicts between project and functional areas.
  

Technical Capabilities

• Working knowledge of how M365 Copilot uses Microsoft Graph and operates within user permissions and compliance boundaries (sensitivity labels security trimming
  
• Familiarity with M365 rollout prerequisites and operational dependencies (identity access patterns end-user readiness steps documented for pilots).
  
• Ability to coordinate Copilot Studio governance controls including Power Platform admin center data policies/DLP and security/governance concepts for agents.
  
• Demonstrated experience working with cloud security and compliance controls in an enterprise environment including coordination with security and risk teams on topics such as identity and access management data protection compliance requirements risk assessments and implementation of required security controls for cloudbased services (e.g. Purview).
  
• Comfortable working with network/security teams on technical constraints configuration dependencies and risk mitigations reflected in Copilot risk documentation.
  
• (Preferred) Ability to build basic Copilot Studio agents (prototype level) to validate patterns and accelerate delivery.
  

M365 Copilot Microsoft Chat rollout delivery

• Support the delivery of the Copilot pilot/rollout workplan including licensing activation onboarding communications training coordination and support pathways.
  
• Lead technical prerequisites and readiness steps for enterprise roll-out and user access.
  
• Manage delivery of the approved use case approach and adoption measurement mechanisms that support phased rollout.
  
• Copilot Studio agents (agentic AI) delivery governance coordination
  
• Plan and coordinate development of Copilot Studio agents including environment setup release sequencing (dev/test/prod) and access controls consistent with Power Platform governance practices described in City materials.
  
• Coordinate required governance controls for agents (e.g. data policies/DLP via Power Platform admin center) and ensure these are incorporated into delivery plans and release gates.
  
• Where required build or co-build basic Copilot Studio agent prototypes to validate patterns connectors/knowledge sources and operational readiness.
  

GitHub Copilot rollout

• Lead the technical aspects of the enterprise roll-out for GitHub Copilot as part of the broader AI enablement portfolio (planning onboarding training adoption tracking) consistent with prior City roadmap references to Copilot for GitHub.
  
• Work with engineering/security stakeholders to ensure enterprise governance aligns with documented enterprise policy controls for GitHub Copilot.
  
• Security privacy IM and compliance delivery gates
  
• Maintain and drive completion of required assessments like SAR TRA IM IAM PIA and risk treatments tied to Copilot and Copilot Studio enablement and related services ensuring delivery sequencing reflects governance gates.
  
• Coordinate with security and compliance stakeholders on controls such as plugin posture and governance expectations noted in risk documentation.
  
• Coordinate with TCS/CISO in establishment and execution of a Purview compliance ownership/operating model referenced as a Copilot implementation deliverable.
  
• Reporting stakeholder management and delivery transparency
  
• Produce concise delivery reporting (status risks dependencies decisions) to program leadership and senior stakeholders and manage escalations through structured options.
  
• Grounded in the Citys existing rollout/operating model approach across AI enablement.
  
• Ensures project deliverables meet clients business requirements on time scope and budget with a focus on cost-effectiveness efficiencies and compliance with OPS project management methodologies and frameworks.
  
• Resolves resourcing and inter-personal conflicts negotiates changes to resourcing ensures knowledge is shared among team members such as project objectives and deliverables are met.
  
• Proactively identifies potential risk events and issues before they occur so that proper mitigating strategies can be developed.
  
• Uses appropriate strategies and actions to overcome resistance to change and capitalize on forces in support of change during all stages of projects - concept definition planning implementation and close-out.
  
• Articulates and prioritizes issues and risks at senior executive levels and recommends mitigation strategies for decision makers