Rooms Division Manager

Here at The Atlas Hotel our passion is to become Reginas favourite hotel. Were independent locally owned homegrown and proud to invest in our property our Crew and the experiences we create for every guest who walks through our doors.

Have you ever stayed at a hotel where everything just seemed to work The room was spotless the front desk team had every answer and the building was cared for from top to bottom. That kind of experience doesnt happen by chanceit happens because of strong leadership behind the scenes.

As our Rooms Division Manager youll lead the teams responsible for creating those moments every day. From Housekeeping and Front Desk to Maintenance youll provide the leadership direction and support that keeps our operation running smoothly while helping our Crew thrive.

This is a hands-on leadership role for someone who enjoys solving problems building efficient systems supporting people and continually looking for ways to improve the guest experience.

• Provide leadership coaching and support to the Housekeeping Front Desk and Maintenance leadership teams.
• Oversee the day-to-day operation of the Rooms Division ensuring exceptional guest service and operational excellence.
• Build efficient processes systems and procedures that support the success of the departments.
• Assist with recruitment onboarding coaching performance management and employee development.
• Monitor departmental budgets labour costs inventories and operational expenses while identifying opportunities for efficiencies and cost savings.
• Establish priorities delegate responsibilities and ensure policies procedures and brand standards are consistently followed.
• Handle escalated guest concerns and work collaboratively to deliver positive outcomes.
• Analyze reports complete operational audits and oversee projects that improve efficiency and the overall guest experience.
• Jump in wherever needed to support the operation and lead by example.

• 5 years of leadership experience in hotel operations hospitality management or a similar operational leadership role.
• Proven experience leading multiple departments and developing high-performing teams.
• Strong understanding of hotel operations budgeting labour management and operational planning.
• A confident leader with excellent communication coaching and problem-solving skills.
• Comfortable using hotel technology and property management systems.
• Highly organized adaptable and able to prioritize in a fast-paced environment.
• Flexible to work varying hours including weekends as business needs require.

This is a full-time management position. Since hospitality never really sleeps this role includes both weekday and weekend shifts. The good news We do our best to provide a consistent schedule so youll typically know your days off well in advance.

As an independent locally owned establishment we invest in our hotel foster an exceptional Crew and strive for unparalleled guest experiences. Our Core ValuesAbove & Beyond Fastidiousness Got This Unconventional and Neighbourlysteer us toward service excellence. Our offerings include free parking daily Crew lunches health benefits engaging staff events and other fantastic perks.

Ready to be a part of our dynamic crew Apply online and tell us why you should be our newest member of The Atlas Crew!

Required Experience:

Manager