Risk Manager

Your role asRisk Manager

Reporting to the Director of Risk and Compliance this is a senior individual contributor role where you will help shape Dialogues risk posture. You will need to understand the strategy day-to-day operations key decisions and challenges to design right-sized risk frameworks policies and tools to support better decision making. You will not simply apply frameworks your goal is to enable the business to move faster and smarter ensuring risk management is a driver of success rather than a hurdle to innovation. The risk & compliance team is not here to police the business but we are at its service we are quick thinkers were flexible and offer pragmatic advice to support better decision-making.

Dialogue was acquired by Sun Life in 2023. Although it still operates independently youll need to have (or build) a general understanding of the financial services risk & compliance landscape and culture.

What youll be doing:

• Leveraging data and understanding of the business to provide risk & compliance related advice to the business for key decisions : Vendor selection key projects changes to operations new products incidents etc.
• Establish own and maintain risk management frameworks that are right sized for Dialogues business and objectives while aligning with Sunlifes frameworks and underlying regulatory requirements
• Work across various risk & compliance topics : Third party risk management Business continuity data governance model/AI risk technology risk etc.
• Support incident management and coordination
• Build automated risk monitoring capabilities
• Manage evolution of Dialogues GRC tool (vision roadmap and execution)
• Respond to RFPs and Client Due Diligence questionnaires

Wed love to hear from you if you have

• Hard requirements : relevant bachelor/masters degree 5 years of relevant experience worked in heavily regulated industry familiarity with technology and fluent in french.
• Business Acumen: Demonstrated ability to leverage knowledge of the business and its objectives to provide sound advice related to risks.
• Pragmatism & Critical thinking : Demonstrated the ability to address issues without existing frameworks and looking beyond the compliance checklist but by asking the right questions to form an objective opinion.
• Influencing & Challenge: Experience of effectively supporting influencing and challenging stakeholders on key decisions and issues at various levels of the organization.
• Profound interest for the business: Experience of moving beyond designing and policing and embedding yourself into the business to provide stronger support and advice.
• Other Assets : understanding of financial services risk/compliance landscape or other heavily regulated industry broad exposure to various risk/compliance programs and exposure to managing corporate insurance portfolio.
  
  

At Dialogue your well-being is our priority

Taking care of others also means taking care of our team! Depending on your role and employment status you could have access to the following benefits:

• Access to the Dialogue app and virtual mental health support for you and your family
• Fully funded insurance a health spending account dental coverage and fitness reimbursement
• 4 weeks vacation 9 wellness days and 1 volunteer day
• Hybrid work: 3 days/week in our Montreal or Toronto offices excluding remote roles
• Work abroad up to 4 weeks/year
• Incentive plans referral bonuses & RRSP matching
• Learning via Coursera external training budget & mentorship
• Optional parental leave top-up

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