Response Supervisor

Finning


Job Location:

Cranbrook - Canada

Monthly Salary: $ 95000 - 100000
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

Company:

Finning Canada

Number of Openings:

1

Worker Type:

Permanent

Position Overview:

Location: Cranbrook BC Monday to Friday (5x2) Full time permanent

Are you a dynamic leader with a passion for safety quality and customer service

As a Service Response Supervisor youll be at the heart of our operations.

Youll lead by example ensuring a safe work environment mentoring a dedicated team and delivering top-notch service to our valued customers.

Your role will be pivotal in maintaining our commitment to excellence driving productivity and fostering a culture of continuous improvement.

To be successful in this role we anticipate you will spend some time in the field supporting Technicians.

For this position the earning potential is between $95000 to $100000 salary plus an annual incentive bonus. This range reflects our commitment to providing competitive compensation that aligns with industry standards and your qualifications.

Job Description:

  • Lead and champion a healthy and safe work environment by ensuring all safety standards and procedures are followed.

  • Conduct daily and scheduled review meetings (pre-job mid-job post-job).

  • Ensure compliance through proper truck inspections and documentation.

  • Conduct pre-job meetings to review scope of work and identify safety opportunities.

  • Perform post-job review meetings and final inspections.

  • Conduct in-person inspections to ensure JHA controls are used and updated.

  • Lead and participate in regular safety meetings.

  • Recruit mentor and develop staff providing regular performance feedback.

  • Ability to spend time in the field to ensure work scope is followed and address technical issues promptly.

  • Manage the repair process including tooling warranty and inspection findings.

  • Oversee technician productivity allocate resources and manage job progress.

  • Conduct mid-job reviews and communicate job changes to technicians.

Qualifications:

  • 2 years experience in leading teams.

  • Journeyperson in a relevant trade is an asset.

  • Experience managing in a unionized environment is an asset.

  • Strong understanding of safety standards and Human Organization Performance safety model.

  • Financial acumen and strong business understanding.

  • Understanding of the National Safety Code and contamination control.

  • Strong understanding of the Caterpillar product line and processes.

Please Note:

This role operates on a Monday to Friday schedule with the potential to transition to a 7x7 rotation in the future.

At Finning we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and we actively encourage all individuals to express themselves and achieve their full potential. As a company we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do notdiscriminate against applicants based on gender identity race national and ethnic origin religion age sexual orientation marital and family status and/or mental or physical Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process please inform your recruiter.


Required Experience:

Manager

Company:Finning CanadaNumber of Openings:1Worker Type:PermanentPosition Overview:Location: Cranbrook BC Monday to Friday (5x2) Full time permanent Are you a dynamic leader with a passion for safety quality and customer service As a Service Response Supervisor youll be at the heart of our operation...

About Company

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If you've noticed more Caterpillars crawling around your neighborhood, Finning International may be responsible. The company is the largest dealer of heavy equipment and diesel engines made by Caterpillar (CAT), the world's leading manufacturer of construction equipment. Finning opera ... View more

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