Residential Property Manager

The Residential Property Manager is responsible for overseeing the day-to-day operations financial performance and resident experience across a growing residential portfolio. This role provides leadership to on-site teams ensuring properties are well maintained compliant and operating efficiently while fostering strong relationships with residents vendors and internal stakeholders. As Kingsley Management continues to expand the successful candidate will also support the successful integration and long-term management of two newly developed residential communities.

Key Responsibilities

Property Operations & Resident Experience

• Oversee the day-to-day operations of a growing residential portfolio ensuring communities are safe well-maintained and professionally managed.
• Deliver an exceptional resident experience by responding promptly and professionally to resident inquiries concerns and service requests.
• Support leasing activities resident move-ins lease renewals and occupancy initiatives in partnership with the on-site team.
• Foster strong resident relationships that promote satisfaction retention and community engagement.
• Conduct regular property inspections to maintain high standards of cleanliness safety curb appeal and overall property condition.
• Oversee parking administration and support day-to-day building operations.

New Community Launch & Stabilization

• Lead the operational transition of newly completed residential communities from construction to occupancy.
• Partner closely with internal construction and development teams to identify track and resolve deficiencies while minimizing resident disruption.
• Establish operational processes and building standards that support long-term success.
• Source negotiate and manage contracts for key services including landscaping waste removal pest control snow removal security and other building services.
• Manage operational considerations associated with an active construction environment while ensuring a safe and positive resident experience.

Financial Management

• Assist in the preparation and management of annual operating budgets.
• Monitor financial performance review operating expenses and identify opportunities to improve efficiency and control costs.
• Review and approve invoices and expenditures within established authority.
• Support occupancy revenue and resident retention objectives across the portfolio.

Leadership & Vendor Management

• Provide leadership and coaching to on-site team members fostering a collaborative accountable and service-oriented team culture.
• Establish and maintain strong relationships with contractors vendors and service providers.
• Source negotiate and oversee service contracts ensuring work is completed safely on time within budget and to Kingsleys quality standards.

Compliance & Risk Management

• Ensure compliance with the Residential Tenancies Act Occupational Health and Safety legislation and all applicable regulatory requirements.
• Maintain accurate documentation including leases inspections vendor agreements and operational records.
• Identify operational risks and implement proactive solutions to protect residents employees and company assets.
• Participate in a rotating after-hours emergency phone schedule shared across the Residential Property Management team to ensure timely response to urgent property-related matters.

Continuous Improvement

• Identify opportunities to enhance operational efficiency resident satisfaction and overall portfolio performance.
• Stay current on industry trends legislation and best practices in residential property management.
• Prepare operational and financial reports and provide recommendations to senior leadership.
• Participate in cross-functional projects and initiatives that support Kingsleys continued growth.

• 35 years of residential property management experience preferably within multi-residential communities.
• Experience managing newly constructed or lease-up residential communities is considered an asset.
• Proven experience leading and developing high-performing teams.
• Strong knowledge of residential property operations maintenance coordination budgeting and vendor management.
• Working knowledge of the Ontario Residential Tenancies Act and other applicable legislation.
• Excellent communication relationship-building and conflict resolution skills.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Experience using Yardi or similar property management software.
• Valid Ontario drivers licence and reliable transportation.
• Willingness and ability to travel regularly between company properties. This role is based out of our Kitchener office and will require frequent travel to Owen Sound especially during the initial lease-up of a new residential community.

• Dental care
• Extended health care
• Vision care
• Extensive EFAP program
• Virtual Urgent Care

Accommodations

Kingsley Management Inc. is committed to providing an accessible and supportive recruitment experience for persons with disabilities. If you require accommodations at any stage of the recruitment process please notify us in advance at

AI Usage

As part of our hiring process we use AI-powered tools to assist in screening resumes. These technologies help us efficiently identify candidates whose qualifications align with the role ensuring a fair and consistent evaluation process. By clicking Apply you acknowledge and consent to the use of AI in our recruitment workflow.

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Required Experience:

Manager