Resident Engagement Worker PPT Weekend Evenings

Reporting to the Resident Program Supervisor the Resident Engagement Worker will support housing initiatives and programs. The Resident Engagement Worker will develop housing programs and ensure the physical emotional social and spiritual safety of residents. Resident Engagement Workers on-site work collaboratively with the Resident Engagement Team Property Management Street Level team and other agency internal departments; and encourage resident independence communityengagementand housing stability.

EmploymentType:Permanent Part Time
Schedule:Saturday/Sunday 2:30 P.M. - 11:00 PM
Reporting to:Resident Program Supervisor
City: Calgary
Number of Positions to Fill: 2
RFR #:2124

DUTIES AND RESPONSIBILITIES:

• Connect with a specified group of residents living in supportive housing on anon-going basis toassistin building the skills of daily living
• Support the working relationship between the resident and theirsupportnetwork
• Refer the resident back to their Case Worker whenever possible/necessaryandensurethere areclear lines of communication with outside organizations who serve the residents
• Refer residents to The Mustard Seed services and collaborating with those services
• Provideinformation about community supports
• Document resident interactions resident referralsprogressand any change in behaviour
• Complete6-monthreassessmentsandResident Care Plans when necessary
• Complete incident reports a nd daily logs in a timely mannerWelcomeand support volunteers when necessary
• Cover Front Desk for patrols and breaks
• Host community events
• Engageinintentionalinteraction with residents to build rapport and foster community
• Abide by all Health & Safety protocols including completing a report for all incidents that occur including near missesin a timely manner
• Other duties as may be assigned

MINIMUM QUALIFICATIONS AND SKILLS

• Degree/Diploma in Human Services field or in the process of attaining same or related work experience
• Understanding of homelessness and desire to work with marginalized individuals
• A passion for developing community and to be part of ending homelessness in Alberta
• Volunteermanagementexperienceconsideredanasset
• Programdevelopmentexperienceisanasset
• Strong communication skills and ability to work within a collaborative team environment
• The ability to interact with a variety of individuals
• Strong administrative and computer skills
• Excellent conflict resolution skills with the ability to manage staff performance and crisis situations

WORKING CONDITIONS

• Moderate to significant physical effort required to successfully accomplish the essential job functions including but not limited to lifting standing walking are required as part of this role
• Moderatetosignificantmental effortrequiredto successfullyaccomplishthe essential job functionsincluding but not limited toproviding informationresolving discrepancies responding to highly intense situations
• Employees are to be aware that many of our clients may experience difficulties or impairment at times which could result in them uttering threats discriminatory statements and other insults at your may in a raised voice or in seeing unpredictable behaviour up to and including the possibility of them becoming aggressive
  *Training on how to respond is provided but this is to be considered typical working of our clients are unaware of the impact of these comments

ADDITIONAL REQUIREMENTS

• As The Mustard Seed is a Christian ministry werequireour employees sign an agreementindicatingthat they will respect and not detract from our Statement of Faith
• A satisfactory employment background check and vulnerable sector search isrequired
• Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer

COMPENSATION & BENEFITS

• All The Mustard Seed employees have access to the Employee and Family Assistance Program which provides support formaintaininga healthy work-life balance addressing mental health concerns and focusing on personal development in various areas.

NOTE

• Your privacy is important to us. The information we collect is used solely for consideration for employment.
• We thank all candidates for their interest however only those candidates selected for an interview will be Mustard Seed reserves the right to amend job advertisements. No phone calls please.
• Please visit ourCareerspage to see more job opportunities.

Required Experience:

IC