Registry Agent 1

The Opportunity

Are you the kind of person who always gets stopped on the street and asked for directions You know one of those friendly approachable types who always have a smile on their face and are ready to help someone in need. If this sounds like you then youre just the kind of person were looking for in our Registries team. We need someone who is as comfortable working with people as they are with policies. A welcoming face who goes above and beyond to help our members with registry and membership products and services. You might say that our ideal candidate is part detective part problem-solver part psychic and a local travel bug in other words you enjoy taking the time to understand and anticipate members needs then dig deep to find just the right answers no matter what team in the city needs your particular set of skills.

The Team Youve Been Looking For
AMA is more than a workplace; its a family. Together we help protect the things that matter most to our more than one-million memberseverything from roadside safety to retail savings food security to childhood well-being. And with operations that span automotive registries travel insurance and more the opportunities to grow with us are almost limitless!

Building on a century of proud service in Alberta communities were passionate about making a meaningful difference in the places where we live and work. And that all begins with our people. As part of the AMA team youll enjoy:

• Competitive salary and flexible benefits
• Employer-paid retirement savings program
• Employee-exclusive discounts on travel insurance memberships and more
• Free travel medical insurance for you and your immediate family
• Ongoing professional development
• Flexible work models that make sense for your lifestyle

For us curiosity fuels innovation. We value people who are eager to explore new ideas and who are comfortable putting emerging technologies into practice. We see experience with AIpowered tools like ChatGPT Copilot and similar platforms as a real plus - especially when its used to work smarter increase efficiency and find better ways to get things done.

Who You Are

• You love the fact that every day on the job is different from the last and youre excited at the opportunity to always be learning something new often in new environments too.
• You enjoy being a part of a team whose experience and expertise is there to tap into and you like sharing your own knowledge and skills as well.
• Youve got mad skills when it comes to thinking on your feet in a fast-paced environment.
• You welcome the opportunity to face a challenge head-on and know how to handle even the toughest situation with patience and grace.
• Youve made it your personal mission to take customer service to the highest possible level.
• You actually like staying on top of the latest policies and procedures (youre kind of a nerd that way).

How Youll Make an Impact

• Report to the Manager of Member and Travel Services.
• Provide outstanding service and relevant solutions to our members keeping on top of and promoting appropriate AMA products and services
• Complete registries membership product and service transactions accurately confidentially and in a timely manner.
• Provide qualified assessment of Alberta Health and Wellness applications.

What You Bring to the Table

• Youre at least 18 years old with a high school diploma and have an updated Police Information Check (PIC). Youve got strong communication skills and sales or customer service experience. Along with a commitment to learning.
• Your awesome attitude and genuine desire to help people is what matters most in this job. If have the below certifications great! If not dont worry we will train you
  • General registry skills certification (Basic)
  • Commissioner for Oaths (Registry-related business only)
  • Marriage License Commissioner
  • AHW certification
  • Corporate Registry certification

Belonging Matters Here
AMA is committed to providing an inclusive respectful and accessible environment. If you require an accommodation at any time during our recruitment process please contact . Well work with you to feel supported throughout your journey with us.

WORK MODEL:

We thank all applicants for their interest; however only those selected for an interview will be contacted.