Receptionist Associate

Core Responsibilities

Client & Visitor Experience

• Welcome clients candidates and visitors with a warm professional presence that reflects Vanguards standards

• Manage visitor check-in security protocols and coordination with internal stakeholders

• Escort visitors and vendors as needed

• Support executive and client meetings including room setup coordination and hospitality

Front Desk & Communications

• Manage incoming calls inquiries and general office communications with professionalism and accuracy

• Ensure consistent front desk coverage and effective communication across the team

Office Operations & Coordination

• Oversee daily office activities including mail distribution couriers and supply management

• Coordinate with vendors (e.g. facilities catering building management) to support office needs

• Maintain a clean organized and professional workspace including reception and common areas

Administrative & Team Support

• Provide administrative support across the team as needed (e.g. scheduling meeting coordination document preparation)

• Assist with team events onboarding activities and workplace initiatives

• Support ad hoc requests events and projects

• Support office safety procedures including coordination during emergency situations

Qualifications

• 13 years of experience in reception office administration or a client-facing role

• Experience in a corporate or financial services environment is an asset

• Post-secondary education in business or office administration preferred

Skills & Attributes

• Strong client service orientation with a professional and approachable presence

• Excellent communication skills (verbal and written)

• Highly organized with strong attention to detail

• Ability to manage multiple priorities with efficiency and sound judgment

• Proactive dependable and collaborative

• Proficiency with Microsoft Office tools (Outlook Teams Word Excel)

ExpectedSalaryRange:$70000-$75000

Ourcompensationranges are based onrole level andlocal market. Individual pay within the range isdeterminedby factors such as job-related skills experience and relevant education or training. For part-time roles pay will be pro-ratedbased on regularly scheduled hours.

In addition to the range aboveVanguards total compensation package may include performance-based incentives discretionary bonuses and otherperks. We also offercomprehensivebenefits such as health insurance accident and life insurance and retirement savings recruiter will be able to provide additional detailson the total compensation offering during the hiring process.

AI Disclosure Statement
Vanguard does not use artificial intelligence (AI) or automated decision-making tools in its recruitment process. All application reviews and hiring decisions are made by our recruitment team.

Accommodations

Vanguard is committed to fostering an accessible and inclusive workplace. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. If you require accommodation at any stage of the recruitment process please inform us. We will work with you to meet yourneedsand you can reach us at quoting thejob IDandjob title.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members designed to capture the benefits of enhanced flexibility while enabling in-person learning collaboration and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.