Receptionist & Administrative Support Officer
Saint John - Canada
Job Summary
Inspired Education is the leading global group of premium schools with a portfolio of 126 premium private schools in 28 countries spanning 6 continents which utilise proven educational practices from every corner of the globe ensuring over 95000 students receive a world-class learning experience from Kindergarten to Year 13.
Founded in 2013 by Nadim M. Nsouli Inspired is backed by investors such as Stonepeak GIC TA Associates and the Oppenheimer and Mansour family offices. The Group is experiencing 20% per annum growth through acquisition greenfield site expansion and the development of existing schools within its 2023 Inspired was recognised by Beauhurst as one of the UKs top 10 highest-value private companies.
St. Johns International School is seeking two part-time professional customer-focused and highly organized Receptionist & Administrative Support Officers to provide front-of-house services and administrative assistance within our dynamic international school environment.
As the first point of contact for students parents staff and visitors the successful candidates will play a key role in creating a welcoming efficient and professional experience for all members of the school community. Excellent presentation hospitality and communication skills are essential together with the ability to multitask and remain calm in a fast-paced environment.
Reception & Front Desk Services
- Welcome and assist students parents visitors and external partners in a professional and friendly manner.
- Serve as the first point of contact at the schools reception desk.
- Answer screen and direct incoming telephone calls and email enquiries.
- Manage visitor registration procedures and issue visitor badges when required.
- Maintain a professional and welcoming reception area at all times.
Student & School Operations Support
- Register and monitor late-arriving students in accordance with school procedures.
- Support the daily coordination of student transportation and bus services.
- Liaise with transportation providers students parents and school staff regarding transportation-related matters.
- Assist with communication during transportation disruptions or schedule changes.
Mail & General Administration
- Receive sort distribute and process incoming and outgoing mail and deliveries.
- Manage courier services and shipment requests.
- Maintain accurate administrative records and filing systems.
- Provide general administrative support across the school as required.
Administrative Support to School Departments
Provide dedicated administrative assistance to the:
- Head of Performing Arts
- Director of Athletics
Responsibilities may include:
- Coordinating transportation arrangements for events competitions performances and school activities.
- Assisting with travel bookings and related logistics.
- Maintaining expense records cost tracking and budget summaries.
- Preparing administrative documents reports and correspondence.
- Supporting event planning and operational coordination.
Travel Coordination
- Arrange travel bookings accommodation and transportation for staff and approved school activities.
- Maintain travel itineraries and related documentation. ibilities of the role
Essential Requirements
- Excellent command of English (spoken and written).
- Strong customer service and hospitality mindset.
- Professional appearance and excellent interpersonal skills.
- Ability to work efficiently in a dynamic multicultural environment.
- Strong organizational and multitasking abilities.
- Very good administrative and computer skills (Microsoft Office and general office software).
- Ability to handle confidential information with discretion.
- Proactive flexible and solution-oriented approach.
Nice to Have
- Knowledge of French and/or Dutch.
- Previous experience in a reception front-of-house hospitality or administrative support role.
- Experience working in an international school or educational environment.
Key Competencies
- Customer Service Excellence
- Professional Communication
- Hospitality & Relationship Building
- Administrative Accuracy
- Time Management & Prioritization
- Teamwork & Collaboration
- Adaptability & Flexibility
- Problem Solving
Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.
Required Experience:
Unclear Seniority
About Company
Inspired Education: the leading global group of premium schools ✓ Over 80,000 students in over 100 schools across 24 countries ✓ Academic excellence