Quality Engineering Project Manager

Position Description:

This role is hybrid and requires you to be at our downtown Toronto and/or Client office at a minimum 2 days per week subject to change at any time.

We are seeking a proactive detail-oriented and collaborative QE Governance and Intake Management Lead to support and enhance Quality Engineering (QE) delivery governance intake management capacity planning and stakeholder engagement. This hybrid role requires attendance at our downtown Toronto office and/or the client office a minimum of two days per week subject to change based on business needs.

The successful candidate will play a key role in driving intake governance managing delivery readiness facilitating stakeholder collaboration and supporting transformation initiatives. This individual will help evolve the QE organization from a reactive intake approach to a proactive data-driven and continuously improving operating model.

Your future duties and responsibilities:

Technical Planning and Execution
Support intake management activities including demand assessment test estimation coordination release planning and capacity evaluation.
Monitor engagement-level risks issues assumptions and dependencies through a centralized RAID log.
Ensure delivery readiness by tracking key dependencies approvals resource requirements and timelines.
Connect intake demand with available team capacity delivery schedules and business priorities.
Maintain governance artifacts including dashboards trackers action logs capacity reports and status updates.
Team Coordination and Collaboration
Coordinate with QE teams delivery managers technical leads and business stakeholders to support successful engagement execution.
Proactively follow up on action items risk mitigation plans dependency management activities and outstanding decisions.
Drive accountability and closure across multiple workstreams while managing competing priorities.
Facilitate collaboration between client teams and internal delivery organizations to ensure alignment on objectives and timelines.
Stakeholder Management and Communication
Build and maintain trusted relationships with client stakeholders QE leadership delivery managers and cross-functional teams.
Prepare and deliver executive-level status reports governance updates and leadership presentations.
Provide visibility into intake demand capacity utilization approval status risks issues and pending decisions.
Escalate delays blockers unclear ownership missing information and client-side dependencies in a timely and professional manner.
Clearly communicate recommendations risks impacts and mitigation strategies to stakeholders at all levels.
Governance and Continuous Improvement
Support engagement-level governance activities beyond intake coordination.
Identify gaps inefficiencies and risks within current intake estimation and capacity planning processes.
Recommend and implement process improvements that enhance transparency predictability and operational effectiveness.
Contribute to transformation initiatives focused on intake automation dashboarding AI-enabled reporting and improved capacity planning.
Drive innovation by proposing practical solutions that improve QE governance reporting and delivery management practices.
Promote a culture of continuous improvement accountability and operational excellence across the QE organization.

Required qualifications to be successful in this role:

Experience and Knowledge
Strong understanding of the Quality Engineering (QE) delivery lifecycle including intake management test estimation release planning and capacity assessment.
Experience working in client-facing delivery governance program coordination or project management roles with multiple stakeholders.
Solid understanding of Agile delivery methodologies software testing lifecycles dependency management and release governance.
Experience maintaining and managing RAID logs action trackers governance reports dashboards and executive status reporting.
Knowledge of capacity planning demand management resource allocation and delivery forecasting.
Skills and Competencies
Excellent stakeholder management skills with the ability to build strong working relationships across teams and organizational levels.
Strong verbal and written communication skills including the ability to present complex information clearly and concisely.
Ability to professionally challenge unclear requirements incomplete intake requests unrealistic timelines and unidentified dependencies.
Demonstrated ability to independently manage follow-ups drive accountability and ensure timely closure of actions and risks.
Strong organizational and prioritization skills with the ability to manage multiple initiatives simultaneously.
Analytical mindset with the ability to identify trends assess risks and recommend practical solutions.
Experience supporting business process improvement transformation automation or continuous improvement initiatives.

Disclaimer : Use of the term engineering in this job posting refers to the technical sense related to Information Technology (IT) and does not imply that the individual practices engineering or possesses the requisite license as prescribed by the applicable provincial or territorial engineering regulator. We are seeking individuals with expertise in IT engineering-related functions but licensure from an engineering regulator is not a prerequisite for this position. Engineering is a regulated profession in Canada which is restricted in terms of use of titles and designation

CGI is providing a reasonable estimate of the pay range for this role. The determination of this range includes factors such as skill set level geographic market experience and training and licenses and certifications. Compensation decisions depend on the facts and circumstances of each case. A reasonable estimate of the current range is $95000$145000. This role is an existing vacancy.

#LI-AV1!

Use of the term engineering in this job posting refers to the technical sense related to Information Technology (IT) and does not imply that the individual practices engineering or possesses the requisite license as prescribed by the applicable provincial or territorial engineering regulator. We are seeking individuals with expertise in IT engineering-related functions but licensure from an engineering regulator is not a prerequisite for this position. Engineering is a regulated profession in Canada which is restricted in terms of use of titles and designation.

Skills:

• Agile
• Communication
• Financial Services
• Lifecycle management
• Quality assurance
• Stakeholder management

What you can expect from us:

Together as owners lets turn meaningful insights into action.

Life at CGI is rooted in ownership teamwork respect and belonging. Here youll reach your full potential because

You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.

Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise.

Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

At CGI we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer being able to perform your best during the recruitment process is important to us. If you require an accommodation please inform your recruiter.

That same commitment to fairness extends to how we use technology. To support our recruitment team AI tools may be used to help assess applications though they never replace human judgement. All hiring decisions remain entirely in the hands of our recruitment professionals.

To learn more about accessibility at CGI contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.

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