Quality Assurance Manager

As the Quality Assurance Manager you will oversee site-level quality operations to ensure products meet customer requirements and company standards. This position is responsible for driving customer and supplier quality management leading root cause complaint investigations and directing product inspection and release programs. Additionally the Quality Assurance Manager manages direct reports supports new launches conducts plant capacity and performance studies and leads continuous improvement initiatives.

This is an on-site quality leadership role managing site compliance quality strategy and direct reports.

Customer Management

• Oversee effective timely customer complaint investigations across all departments to root cause ensuring effective corrective actions proper escalation and management reviews to prioritize improvements.

• Utilize standard processes procedures and databases to manage complaints and align internal quality processes with customer specifications and requirements.

Supplier Management

• Manage supplier quality issues and partner with Procurement to set quality expectations conduct regular supplier performance reviews and build continuous improvement plans.

• Support Procurement/GSPD with supplier audits and ensure outsourced (Buy & Sell) products meet internal quality standards.

Quality Planning & Compliance

• Support GSPD during new product launches revising quality plans as needed.

• Manage site quality inspection and release programs (raw materials first piece in-process finished goods) calibrate all test equipment and maintain a system for quality document collection storage and distribution.

• Align site quality strategy with global objectives execute internal audits and implement global inspection plans and SOP metrics.

Metrics & Management Reviews

• Collect analyze and report quality and productivity metrics on time ensuring alignment with regional/global calendars definitions and cross-system data consistency.

Training & People Development

• Manage direct reports with clear goals; develop regulatory and needs-based training plans.

• Coach and mentor quality staff on problem-solving methodologies and quality tools.

Industrial Engineering & Operational Excellence

• Conduct work and capacity studies; track data for plant capacity output scrap efficiency and incentives.

• Lead continuous improvement projects measure effectiveness and submit weekly monthly and annual performance reports on time.

Global/Regional Coordination

• Serve as an extension of the Global/Regional Quality Teams responding to regional requests and executing special projects (e.g. sample collections corrective action deployments).

• Act as the site Quality Compliance Lead to maintain overall compliance programs.

Qualifications :

• BSc degree in Engineering or other relevant field required.

• 5 years experience in process management in a manufacturing organization.

• Orientation to develop standard operating procedures and exposure to Lean Management tools and techniques for effective problem solving.

• Experience with recognized Quality Management Systems (QMS) such as ISO or similar industry standards including audit procedures and certification processes.

• Demonstrated ability to drive cross-functional teams toward achieving targets and company deliverables within given timelines.

• Ability to travel <10%

Additional Information :

The salary range for this position is $104025 - $155344 / year. The hiring base salary range above represents what Avery Dennison reasonably expects to pay for this position as of the date of this posting. Actual salaries will vary within the range and in some circumstances may be above or below the range based on various factors including but not limited to a candidates relevant skills experience education and training and location as well as the job scope and complexity responsibilities and regular and/or necessary travel required for the position which may change depending on the candidate pool. Avery Dennison reserves the right to modify this information at any time subject to applicable law.

Reasonable Accommodations Notice:

We are committed to creating an inclusive and accessible workplace. Accommodations are available upon request throughout the recruitment process. Please contact or to discuss reasonable accommodations.

Identity Verification Notice:

To maintain the integrity of our hiring process and protect our candidates from identity fraud we require video and/or in-person interviews. As part of this verification we may also ask you to take a brief photo. This image is used exclusively to ensure identity consistency and will be permanently deleted once the hiring process concludes.

Pre-employment Screening Notice:

As part of our commitment to maintaining a safe and productive work environment Avery Dennison requires all final candidates to successfully complete a comprehensive background check and a drug screening. These checks are conducted post-offer and are a condition of employment. All results will be considered in accordance with applicable local state and federal laws.

Remote Work :

No

Employment Type :

Full-time