Quality Assurance Manager

WHATS THE JOB

Summary: Reporting to the Director Fleet & Warehouse the QA Manager is responsible for working with multiple departments in coordinating the activities needed to ensure that processes are in compliance with established procedures and parameters. Part of the role is to identify opportunities to improve the process and provide recommendations and resolutions to put the process in conformance.

Duties and Responsibilities

The QA Manager performs some or all of the following duties:

• Develop create and improve procedures within the Quality Department nationally within RHS operations.
• Conduct and oversee Internal quality audit in reference to ISO190011.
• Guide and mentor quality coordinators daily
• Guide managers on cost effective measures on non-conformance issues to reduce financial impact to projects
• This role will be a nationwide support role for Asset Based Services supporting Remote Hospitality operations.
• Conduct Data analysis and provide recommendations based on analysis.
• Monitor calibration process and make sure that all equipment available for use are calibrated based on ISO17025.
• Monitor review and develop inspection & test plans.
• Conduct Process Audit in reference to established Procedures and Inspection & Test Plans.
• Monitor departmental Quality Index.
• Lead & Coordinate Root Cause analysis of quality events.
• Ensure that all Major & Critical NCRs are closed and rectified including verification of the Corrective Actions efficiency.
• Standardize repair practices across shop & yard locations.
• Verify that completed repairs meet company and regulatory requirements.
• Keep track and report quality trends to management.
• Champion the Quality software platform FTQ 360.
• Maintain compliance with the companys CSA A277 certification program.
• Perform other related duties as required.

Qualifications :

WHO ARE WE LOOKING FOR

• Post-secondary education from an accredited university or college with a degree or diploma in Engineering Environment Quality or Safety or certified Trade certificate relevant to Construction.
• Five to seven years of experience in a manufacturing or construction environment.
• Candidate must demonstrate leadership qualities.
• Previous experience in wood-frame construction in either the commercial/industrial factory building modular or residential housing sectors is an asset.
• Practical experience or knowledge of relevant trade areas (Cabinetry Carpentry Electrical Plumbing) is an asset.
• Ability to interpret architectural structural mechanical and electrical drawings.
• Familiar with the use of National Code Books and Industry Quality Control Standards.
• Successful completion of Quality education leading to an advanced Quality designation (e.g. ASQ-CQE ISO Auditor Six Sigma etc.) preferred.
• Knowledge and understanding of ISO17025 or calibration system
• Solid proficiency in MS Office programs; and
• Must possess a valid drivers license and be flexible to travel.

Additional Information :

WHATS IN IT FOR YOU

• Be part of an industry thats more important than ever!
• Award winning safety culture.
• Supportive team environment with room to grow together.
• Employee Referral Program.
• We are growing!
• Certified as a Great Place to Work 2025-2026!

Working Conditions

• Shop floor/Office environment with a flexible work schedule potentially requiring work in the evenings and weekends.  Trained as necessary in required safety protocols.
• Appropriate personal protective equipment (PPE) will be required at all sites.
• All travel expenses are reimbursed in accordance with company policy.

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race colour religion sex sexual orientation gender identity national origin age disability protected veterans status Indigenous status or any other legally protected factors. Accommodation is available upon request at all stages of the selection process.

We thank all applicants for their interest and will contact those candidates selected for interview.

Note we are not accepting candidates from recruitment agencies.


#IND2

Remote Work :

No

Employment Type :

Full-time