PT Bartender-GCT

Position Summary:
Under the general direction of the Restaurant Supervisor this position will be responsible for making and
serving various alcoholic and non-alcoholic beverages in a prompt and friendly manner. Bartender is
responsible for providing gracious level of customer service to guests to ensure guest satisfaction in a
high-volume establishment. This role must contribute to a safe and welcoming work environment for all
employees and must demonstrate the ability to multi-task in a fast-paced environment. Above all else
this position must lead by example to create Great Experiences and Memories for all guests and
colleagues!

Key Accountabilities:
Provides exceptional customer service to guests in an upbeat positive and professional manner
Ensure safe and responsible service relative to all aspects of the sale and service of all beverage
products including setting a drink rate avoiding intoxication and inform all co-workers of guests
being monitored
Follow and complete all cash out procedures accurately
Settle cash and debit/credit card payments with all patrons
Follow opening and closing bar procedures
Ensure appropriate inventory supply of alcoholic beverages and other related products
Ensure proper cleaning and operation of glass washer
Complete spillage documentation of all alcoholic beverages
Complete daily inventory and waste sheets prior to the end of the shift
Strong knowledge of standard drink recipes menus and food items
Complete knowledge of the P.O.S. system
Conduct regular cleaning and sanitation of glassware refrigerators bar surfaces glass washers
equipment and supplies
Ensure preventative maintenance of glass washer and other related equipment
Comply with all alcohol related house policies practices and Smart Serve guidelines
Maintain personal cash float and complete cash out procedures
Communicate all beverage alcohol activities at break and shift end
Ensure compliance with companys health and safety policies and adherence to the
Occupational Health and Safety Act
Maintain a safe environment for all employees and report any health and safety contraventions
to the Food and Beverage Manager immediately
Perform other duties as assigned

Education and Qualification Requirements:
A secondary school diploma or equivalent working experience and education
Minimum 2 years of bartending experience in a high-volume establishment
Valid Smart Serve Certificate required
Previous cash handling and P.O.S system experience required
Strong wine and beverage knowledge
Must be people-focused professional and committed to service excellence
Excellent interpersonal teamwork customer service and communication skills
Maintain a positive working relationship with fellow employees and management as part of a
team
Ability to multi-task and work under pressure in a fast-paced environment
Ability to obtain registration as a Category 2 Gaming Assistant with the Alcohol and Gaming
Commission of Ontario

Work Environment Considerations:
Fast paced with multiple priorities deadlines and deliverables; exposure to some conflict
distress and noise
This role requires extended period of walking standing bending twisting and lifting up to 40 lbs
This role requires a flexible schedule that adapts to the business needs of a 24-hour operation
will have non-traditional work hours including evening and weekend shifts.

Minimum Rate (CAD $) Minimum Salary (CAD $)
18.60
Job Rate (CAD $) Midpoint Salary (CAD $)
20.30
Maximum Rate (CAD $) Maximum Salary (CAD $)
20.30
Existing Vacancy
Yes