Program Supervisor

POSITION SUMMARY

The Healing Homes Supervisor collaborateswith YCPs other professionals youth and families to foster a healing processwithin the program and for individual youth via daily activities and tailoredHealing Plans. They oversee the homes daily operations manage cases for allyouth and handle personnel matters for the staff team. The supervisor adopts astrength-based trauma-informed relational approach to child and youth care.

ESSENTIAL DUTIES ANDRESPONSIBILITIES

TREATMENT PLANNING AND Implementation

Workscollaboratively with YCPs and other professionals to create Healing Plans thatinclude specific goals and assessment strategies tailored for each youthinvolving the agency social worker youth and family.

Supportsand ensures through supervision that Healing Plans are effectivelyimplemented by the Youth Care Practitioners and the team

Meetsregularly with other involved professionals for the purposes of collaborationplanning and updating the Healing Plan and daily life interaction/interventions.

Ensuresthat all activities routines and interactions align with the therapeuticprinciples the agencys overall approach and the individuals Healing Plan.

Providessupervision to the Youth Care Practitioners to ensure their actions andinteractions with youth and families align with the Healing Plans and supportoverall healing and development.

Ensuresthat the YCPs engage with youth and families using a strength-basedtrauma-informed developmental and relational Child & Youth Care approach.

CASE MANAGEMENT

Isresponsible for overseeing all aspects of the interventions described for allyouth ensuring other professionals youth families and others input intoclinical aspects of Healing Plans for each young person and family

Ensuresthat the referral intake and discharge processes are conducted in accordancewith Provincial and Agency standards and procedures

Ensuresthat in addition to Intake meetings system meetings and Care Plan meetingsare scheduled quarterly for all youth and that these meetings are chaired bythemselves

Ensuresthat all documentation is clear accurate professional and complies withLicensing Program standards and The Link policies and procedures

Coordinatescommunication with the placing agency external collaterals and with other Linkprograms as needed

Participatesin hiring supervises and evaluates all Youth Care Practitioners under theirresponsibility in accordance with agency standards

Maintainsstaffing to meet youth family and program needs

Providessupport and guidance within the program as it relates to the youth and theirHealing Plans to the staff team

Ensuresthat the Youth Care Practitioners understand their job expectations andprovides ongoing support to meet the expectations

Providesmentorship and training/education to the staff in helping them to develop theskills and knowledge necessary to work effectively with the youth

UNIT MANAGEMENT

Createsand maintains through the supervision of YCPs a therapeutic and home-likeenvironment within the program

Ensuresthe physical maintenance of the home and its contents and property as well asall equipment and vehicles of the program

Ensurescompliance with Residential Licensing provincial program standards and TheLink standards

Contributesto the development of the program budget and ensures all decisions pertainingto purchasing are within that budget

Ensuresthat the scheduling of youth care staff meets the youth and program needs

Schedulesand chairs biweekly staff team meetings focusing on unit functioning teamfunctioning and individual youth Healing Plans

Developsand maintains systems to ensure effective internal communication anddocumentation.

Implementsan on-call system that is reflective of program needs

CONTINUITY OF CARE

Participates as amember of the Healing Homes Supervisor team; Works in consultation with otherHealing Homes Supervisors CCMs Therapists and the Manager of Operations toensure continuity and communication throughout attends the Link All Managementand Program Staff meetings and contributes to the overall functioning of TheLink

Ensures new staffmembers complete the agency orientation training as well as the orientation checklistas per licensing standards.

Ensuresthat all Youth Care Practitioners are knowledgeable of and comply with allagency and program policies and procedures

Isfamiliar with all Link Programs activities and expectations and ensures thatthis information is distributed to the staff team

Representsthe Healing Home Program both within and outside of The Link

Participatesin Cultural Programming and ensures that the Staff and Youth of the program areencouraged to participate in cultural programming

Participatesin agency functions and encourages members of the staff team to alsoparticipate in these functions

ADMINISTRATION

Completesall administrative duties in an efficient and timely manner. This includes all tasks relating to theyouth the house and the staffteam such as monthly attendance sheetsfinancial documentation supervision documentation and time sheets.

PROFESSIONALDEVELOPMENT

Participatesin ongoing professional development through reading attending workshops andconferences.

Other duties asrelated to the position and as reasonably assigned by the supervisor or ascircumstances dictate all within the context of The Links Mission Visionand Guiding Principles as well as a strong and progressive customer service andcommunity service orientation.

QUALIFICATIONS

Education

HumanServices degree diploma or certificate

Experience

Atleast five years experience working in a group care program

Demonstratedsupervisory and program management experience

Knowledge Skills and Abilities

Excellentinterpersonal communication skills

theability to be an effective team member

Aworking knowledge of systems theory as well as being able to operate from adevelopmental Child & Youth Care perspective

Knowledgeof trauma-informed and resiliency-based frameworks for treatment and previousparticipation in competency-based training would be beneficial and awillingness to complete the Supervisory Core Training.

Knowledgeof a CYC approach appropriate to the supervision of staff.

Avalid drivers license is required.

Knowledge and understanding of the Circle of Courageis preferred

Completed Daily Life Events (DLE) Training and DLESupervisory Training is preferred

Completed Therapeutic CrisisSolution Training is preferred

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