Program Manager, Analytics Planning & Operations

Job Description:

The Role

JD Powers Analytics team of more than 200 professionals plans and delivers work in quarterly program increments using a customized hybrid version of this role youll bring that approach to data scientists AI and ML engineers data engineers analysts and strategists working alongside product and technology partners to make planning more consistent. The teams focus is turning our automotive data assets into new AI and ML products and the delivery work you lead will directly shape what we ship next.

Based in the Transformation Office this role serves as a dedicated partner to our CDAO and Analytics Program Lead. The team also evaluates and reports on Analytics KPIs including product quality throughput and model accuracy and measures how AI is affecting our development teams. Working with leaders across the group youll identify root causes and help improve

performance where its lagging.

The Impact You Will Have in This Role

Data and analytics are core to what JD Power sells and how we operate. As our data assets and roadmaps grow more complex teams need clear product purpose and plans they can own. Youll help provide both and serve as the voice of the Analytics organization on what weve shipped whats next how confident we are in delivering it and whether quality throughput and accuracy are meeting expectations.

What Youll Be Doing in This Role:

• Facilitate program increment quarterly planning events to align teams on a shared mission objectives and delivery commitments each quarter. Lead inspect & adapt workshops and quantitative and qualitative retrospectives and execute on the improvement ideas that come out of them.
• Track and report delivery metrics such as completion rates and program predictability and partner with Analytics leaders to set annual KPI objectives. Work with technical teams to uncover root causes and identify risks and countermeasures.
• Lead end-to-end program delivery across teams and functions applying the methodology each workstream needs (Agile hybrid or data platform-specific) with a toolkit that spans technical project management agile delivery and business analysis.
• Build maintain and own the committed quarterly program plans and schedules distinct from the product roadmap ensuring milestones are met with transparency and rigor. Drive adoption and maturity of product planning practices across the organization
• Bring technical project managementexpertiseto address engineering and AI challenges working closely with technical leads and data scientists tomonitordevelopment progress and ensure alignment between businessobjectivesand technical execution.

What You Bring

• 5years of program or project management experience
• Accountable and self-starting: you own your commitments follow through without being chased and move without waiting to be told
• Strong written and verbal communication skills able to distill complex program status into clear concise updates for leadership audiences
• Experience in technology-centric environments (software development IT or data) with a history of bridging business objectives and technical execution
• Proficiency in Agile and Waterfall methodologies
• Experience using JIRA Smartsheet Microsoft Project or similar SDLC and PM tools
• Demonstrated experience applying AI tools to program and project management workflows and a track record of proactively adopting emerging AI capabilities to improve team productivity and decision-making
• Strong RAID discipline schedule management budget oversight and attention to detail without losing sight of the bigger picture
• Comfortable managing multiple workstreams concurrently in a fast-paced matrixed environment
• Bachelors degree preferred; PMP certification a plus
• North American based with availability to work across a distributed global team.

Nice to Have

• Proficiency in SAFe or a SAFe certification
• Bachelors degree in business computer science engineering or related field
• PMP certification

This position has a starting salary range of $90000 $120000 CAD / $80000 $100000 USD per year. This is the range we reasonably and in good faith expect to pay for the role at the time of posting. An employees pay within the range is determined by a number of factors including relevant skills education qualifications experience performance business or organizational needs and geographic location.

Why Join JD Power

JD Power powers auto-related decisions through proprietary data advanced analytics deep industry expertise and workflows that connect insight to action. Operating across North America Europe and Australia we help customers make better decisions and achieve better outcomes.

As a virtual-first company we offer flexible work arrangements opportunities for learning and development and a culture centered on the Values that guide how we work every day.

We power our customers success. Everything we do is focused on helping customers make better decisions and achieve better outcomes.

We are innovative collaborative and grounded in data. We combine advanced analytics with human expertise to deliver insight that holds up in the real world.

We make things easy. We turn complexity into clarity so teams can act faster and with confidence.

We get it done. We focus on execution accountability and results.

We start with trust and prove it every day. Independence integrity and credibility are the foundation of our work.

Equal Opportunity & Accommodations

JD Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race color religion sex national origin age sexual orientation gender identity gender expression veteran status or disability.

JD Power is committed to providing reasonable accommodations throughout the recruitment process for individuals with disabilities or other protected needs under applicable local laws. Please contact for accommodation request.

Data Privacy

JD Power does not disclose your personal data to unauthorized third parties. However as a global corporation consisting of multiple affiliated companiesin various countries JD Power has international sites and JD Power uses resources located throughout the world. JD Power may from time to time also use third parties to act on JD Powers behalf. You agree to the fact that to the extent necessary yourpersonal data may be transferred and/or disclosed to any company within JD Power group of companies as well as to third parties acting on JD Powers behalf including also transfers to servers and databases outside the country where you provided JD Powerwith your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America. If you are a California or United Kingdom resident additional disclosures about the information we collect and how we use that information can be found by clickinghere.

Applications

Candidates must be legally authorized to work in the country where employment is offered. JD Power does not provide employment sponsorship for this position.

This position is posted exclusively on and select trusted job boards such as LinkedIn or Indeed. All official communication comes from email addresses ending in @ or @. We will never ask for payment equipment purchases or upfront may take additional steps to verify candidate information to protect the integrity of our recruitment process.

To all recruitment agencies: JD Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.