Program Coordinator

Our planet needs our help to ensure that the products we use everyday stay out of our waterways ecosystems and landfills. Thats where Product Care comes in. For over 30 years weve worked with manufacturers distributors and retailers to take responsibility for the life cycle of their products. From lighting to paint hazardous special products to alarms we develop and manage sustainable recycling programs across Canada. As the creator of one of the first Extended Producer Responsibility (EPR) programs in North America joining the Product Care team is your opportunity to join an industry-leading team working to deliver great environmental outcomes for our communities. Please visithttp:// learn more about the positionCanadas Extended Producer Responsibility (EPR) system operates at a provincial level with regulations and program requirements varying across jurisdictions. Successfully managing these distinctions while aligning with national objectives is key to program are seeking a highly motivated and organized Program Coordinator to join our Programs team! The Program Coordinator plays a key role in advancing Product Cares Ontario programs by supporting member compliance recycling collection partners maintaining accurate records supporting program resource development and reporting and ensuring exceptional service delivery to clients. This position combines program administration and coordination with a strong partner relations focus. This role reports to the Sr. Program :Partner/Business DevelopmentBuild and maintain strong relationships with internal and external stakeholders fostering collaboration and open member communications recruitment regulatory data completeness and program retention plans that include structured proactive calls outreach schedules and feedback collection to identify challenges and propose solutions that strengthen long-term reports and resources to collection partners to enhance challenges from prospective collection partners and effectively handle objections by offering practical alternatives and recruitment of new collection site partners through proactive outreach and business development strategies including cold calls relationship building and strategic targeting of retailers non-profits and other key stakeholders to expand program to monthly and quarterly site expansion and retention targets tracking progress and reporting on KPIs to ensure alignment with program throughout Ontario to perform site visits and in-person meetings with partners as Product Care at events tradeshows and conferences as Administration Processing onboarding forms and ensuring all required documentation is complete and following up with sites when necessary to obtain additional established workflow to ensure compliance and consistency across all site onboarding and retention and maintain CRM records agreement tracking contact information Excel tracking sheets and internal databases for new and existing partners ensuring data integrity and timely the mailing of program materials and signage to collection sites in accordance with established timelines and stakeholder communication mailouts webinars and and ReportingAssess eligibility of program products under applicable regulations and maintain the existing tracking system for product classification collaborate with other departments and product classification or reporting matters to program internal KPI dashboards as necessary for accurate reporting and review and summarize reports that support program monitoring improvements and regulatory responsibilities may be assigned from time to time based on organizational you bringThe ideal candidate will possess the following skills experience and qualifications:Post-secondary education in business administration policy regulatory affairs environmental studies or equivalent of 2 years work experience in program coordination administration business development or stakeholder with proactive outreach including cold calling and follow-ups to build and maintain strong -oriented and self-disciplined with a proven ability to meet or exceed monthly and quarterly to follow structured workflows and processes while maintaining accurate to thrive in a fast-paced constantly evolving environment with a complex changing regulatory communications skills with the ability to listen persuade and collaboratively give thinking with very good problem solving and troubleshooting in environmental or regulatory sectors would be considered an -coordinated project management initiative strong work ethic can execute and gets things Ontario G2 or G driving license and access to a reliable have every single qualificationWe know that some people are less likely to apply for a job unless they are a perfect match. At Product Care Recycling were not looking for perfect matches. Were looking to welcome people to our diverse inclusive and authentic workplace. So if youre excited about this role but dont have every single qualification we encourage you to apply anyway. Whether its this role or another one you just may be the right we offerProduct Care offers a competitive annual salary based on benefits program including Life Insurance Dental Vision Long-Term Disability and Mental Health & Wellness annual vacation and paid Personal Days Off (PDO).RRSP with company matching program.A dynamic team-based work and fun team environment with company celebrations and social Development fund to upskill yourself each year in accordance with company satisfaction of making a positive difference for the environment.A hybrid working Care as a tradition offers paid time off between Christmas and New job posting will remain open until it is filled. We sincerely thank all candidates for their interest; however only those selected for an interview will be contacted. This position is open to those legally able to work in Care Recycling is committed to employment equity and to building a diverse and inclusive workplace that reflects the communities we serve across welcome and encourage applications from Indigenous peoples racialized individuals people of all genders 2SLGBTQ persons and people with disabilities. We are dedicated to fostering an environment where everyone feels valued respected and empowered to contribute. Accommodation is available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry simply email us