Production Support Technician

Production Support TechnicianAbout NRTNRT is one of the 50 Best Managed Companies and were looking for a dynamic candidate who is motivated and passionate about working for a FinTech leader!NRT provides next-generation commerce and information-enabling experiences for enterprise customers around the world. Our solutions include secure payment systems specialized financial and marketing kiosks AML compliance tracking and reporting tools digital gamification and mobile experiences intelligent table game platforms credit/marker information services and electronic marker solutions. We work with hundreds of casinos throughout North and South America Asia and offer a competitive salary group benefits (health vision dental and life insurances) career advancement opportunities and an exciting environment. Individual and creative contributions to our company objectives are highly encouraged and recognized. You can read more about us at: to the Production & Purchasing Manager the Production Support Technicians primary mandate is to ensure comprehensive quality assurance manage production processes maintain detailed records oversee equipment assembly troubleshoot technical issues manage inventory and maintain a compliant work environment across all production and assembly CompetenciesCommunicationTeamworkStrategic Focus Time Management Flexibility/AdaptabilityProblem Solving Accountability/Ownership Conflict Management Job DutiesPerforming Quality Assurance (QA) inspection and testing of finished and in-process fabricated/mechanical parts equipment and assemblies to ensure compliance with specifications. Notify relevant parties of any machine and parts orders managing production lots for machine/subassembly builds and conducting QA testing before and maintaining comprehensive customer machine and parts records including Serial# Database/Sheets and Sales in machine assembly performing hardware/software installation configuration and testing including deploying computer images to production and escalating hardware/software malfunctions following up with suppliers to address component failures through RMA or supplier Opal inventory and ensuring adherence to Final QA inspection checklists forwarding all related hard copy documents to the Production and troubleshooting problems with products customizing products as per customer requirements staging ATM machines and liaising with IT for image EPROM burning and replacement assembling cables/products/sub-assemblies calibrating mechanical/electronic assemblies and overseeing non-conforming material hand tools power tools and production equipment contributing to daily work area cleanup and maintaining a neat compliant work additional duties or projects as assigned by management ensuring adherence to health and safety 1-2 years experience in electrical assembly working in a fast paced school () service oriented and able to handle multiple priorities in a professional interpersonal and organizational to complete repetitive tasks such as lifting walking attention to detail with the ability to punctuality and work independently as well as part of a team.