Product Designer

Intelex is seeking an experienced Product Designer to help shape intuitive effective digital experiences for organizations working to protect people and the this role you will design end-to-end workflows for complex web and mobile applications and collaborate closely with product managers engineers and researchers. You will use customer insights industry knowledge and strong interaction design skills to create solutions that are practical easy to use and aligned to real user goals.

We are looking for a designer who is comfortable working in a dynamic collaborative environment and who can translate research product insights customer usage data and configuration patterns into clear thoughtful design outcomes. They are comfortable using quantitative signals to uncover opportunities inform design decisions and generate hypotheses that can be explored and validated through the design process. This person values learning over perfection in the early stages of design uses rapid experimentation to reduce risk and validate assumptions and leverages AI as a natural part of their design workflow. They are equally comfortable contributing to individual product experiences and strengthening the systems patterns and design foundations that support them.

RESPONSIBILITIES AND DELIVERABLES

• Apply user-centered design principles customer insights and product usage data to understand problems form hypotheses and guide product direction

• Translate user goals and real-world scenarios into clear workflows and interface designs

• Design scalable solutions that consider the broader product ecosystem shared components and system dependencies

• Conduct or support user research synthesize findings and ensure they inform design decisions

• Create and iterate on user flows wireframes prototypes and high-fidelity designs for web and mobile using low-fidelity exploration and rapid experimentation to validate ideas before investing in detailed design

• Validate concepts and designs through testing experimentation and analysis of user behavior incorporating feedback and evidence into iterative improvements

• Partner closely with Product Management and Engineering throughout discovery design delivery and iteration to ensure solutions align with user needs business goals and technical constraints

• Ensure designs follow accessibility best practices and support a wide range of user needs

• Contribute to evolve and apply a consistent design system ensuring solutions align with established patterns while identifying opportunities to improve system scalability and usability

• Integrate AI-assisted design research synthesis and prototyping tools into day-to-day workflows to accelerate exploration uncover insights and improve design effectiveness

• Communicate design rationale effectively through presentations storytelling and facilitation

• Actively contribute to evolving team workflows tooling and AI-assisted processes treating how we work as something we continuously improve alongside what we design.

• Collaborate with Product Experience Validation and squad teams within a risk-based review framework treating validation as a design input rather than a final gate

QUALIFICATIONS

SKILLS & WORK TRAITS

• Passionate about designing products that solve real user problems

• Comfortable working independently within a cross-functional team

• Strong understanding of interaction design visual hierarchy layout and information architecture

• Able to design for complex systems or multi-step workflows

• Demonstrates a strong systems mindset and can work effectively within established patterns design systems and shared components while contributing improvements where needed

• Naturally gravitates toward rapid exploration experimentation and learning using low-fidelity approaches to test assumptions before refining solutions

• Uses evidence from research customer feedback product usage patterns and experimentation to inform design decisions

• Regularly incorporates AI tools into design workflows to improve research ideation synthesis prototyping and productivity

• Proficient in Figma and able to create clear design documentation

• Strong communication and collaboration skills

• Open to feedback and able to provide constructive critique

• Ability to manage multiple priorities and deliver high-quality work in a collaborative fast-paced environment

TECHNICAL COMPETENCIES
REQUIRED
Proficient with Figma
Familiarity with collaboration tools such as Jira or Miro
Experience working with a component-based design system
Familiarity with product analytics behavioral data or usage-tracking tools and the ability to use customer behavior data to inform design decisions and hypotheses

PREFERRED
Familiarity with HTML CSS JavaScript or modern front-end frameworks (understanding only; implementation not required)

EXPERIENCE
REQUIRED
2-5 years of experience in Product Design User Experience Design or a related role

Portfolio demonstrating end-to-end product design workflow design research-informed decision making interaction design and visual design skills. Portfolio should also show evidence of iterative problem solving experimentation and how insights or data influenced design outcomes.

Strong understanding of design processes from research to prototyping to testing

Demonstrated use of AI-assisted tools as a regular part of the design process including research ideation synthesis prototyping or design execution

PREFERRED
Experience designing for business software or other complex applications
Experience working in agile or iterative development environments with familiarity with custom configuration data implementation workflows or enterprise SaaS products.

Experience using product analytics customer behavior data or experimentation results to identify opportunities form design hypotheses and evaluate outcomes