Bilingual Post Sales Specialist

Who we are

Iceberg Finance is a FinTech company providing alternative financing solutions in automotive insurance extended warranties and personal 2022 we acquired iFinance Canada a provider of fast-approval personal loans in the medical dental veterinary and retail sectors. Together we aim to offer innovative and flexible financing solutions tailored to the needs of our customers and business partners

About the Opportunity

Thisisntyour average callcentregig.Werebuilding something new a high-energy team of closers connectors and champions who will define the next chapter of growth at iFinance Canada and Iceberg Finance. Ifyourethe kind of person who thrives on conversation loves winning and wants to be part of something from the ground up read on.

Werelaunching a brand-new Inside Ancillary Sales team and we want you on it. As aPost-Sales Specialistyoullbe the voice our existing customers hear aftertheyvealready said yes. Your mission Show them they made the rightchoice andhelp them unlock even more value from the iFinance/Iceberg ecosystem.Thisisntyour average callcentregig.Werebuilding something new a high-energy team of closers connectors and champions who will define the next chapter of growth at iFinance Canada and Iceberg Finance. Ifyourethe kind of person who thrives on conversation loves winning and wants to be part of something from the ground up read on.

Youllwork with warm in-network customers to introduce our in-houseloan protection plansand a suite ofaffiliate value-add services including premium car maintenanceperksand member benefits at a fraction of whattheydpay anywhere else.

WhatYoullDo

• Contact existing customers within the iFinance/Iceberg ecosystem via phone and digital channels

• Present and close on loan protection plans tailored to individual customer profiles

• Pitch affiliate services including automotive careperks roadsideassistance and exclusive member programs

• Build rapport quickly every conversation is a chance to deliver real value and earn real trust

• Track your pipeline log activity and crush your daily and weekly targets

• Collaborate with the team to sharewhatsworking and elevate everyones game
  

WhatWereLookingFor

• 13 years of inside sales phone sales or customer success experience (financial services is a plus)

• Yourea natural communicator you listen first then pitch with purpose

• Resilience and energy: you bounce back fast stay positive and love the hunt

• Comfortable working with CRM tools call management platforms and reporting dashboards

• Bilingual (English/French) is a strong asset

• A competitive spirit and a genuine drive to help customers find solutions that protect them

Compensation & Benefits :

• Competitive salary
• Health dental and vision insurance from day one.
• RRSP with company match
• Dynamic work environment
• Opportunity to shape and lead a key company function
• A collaborative and team-focus culture

How to Apply

If youre excited about joining a growing team and making an impact wed love to hear from you. Please submit your resume.

Required Experience:

Manager