Pharmacy Coordinator (18 month contract)

McKesson is an impact-driven Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights products and services that make quality care more accessible and affordable. Here we focus on the health happiness and well-being of you and those we serve we care.

What you do at McKesson matters. We foster a culture where you can grow make an impact and are empowered to bring new ideas. Together we thrive as we shape the future of health for patients our communities and our people. If you want to be part of tomorrows health today we want to hear from you.

Job Summary:
The Pharmacy Coordinator plays a pivotal role by scheduling deliveries and processingprescription medications in collaboration with Pharmacists to ensure the accurate dispensingof medications to patients.

Section A Specific Responsibilities:
Provide exemplary customer service that meets the standards of McKesson Canada; customerinteraction is done via phone and email
Billing prescriptions through pharmacy software ensuring all required documentation isadequate and appropriate including (but not limited to) accounts receivables dosage anddosing intervals third-party billing restrictions scheduled appointment dates clinic locations copayment management coordination of benefits and assignment of benefits
Creating patient files in pharmacy software
Managing site calendars appointment changes dispensing and shipping schedules
Accurately dispensing medications to ensure arrival at the appropriate destination on time
Conducting patient follow-up calls for outstanding accounts ensuring that all medicalquestions are referred to a Pharmacist
Adherence to all relevant guidelines including the established Standard Operating Procedures and all applicable regulatory requirements
Inventory management and reconciliation
Effective communication with both external and internal contacts
Developing and maintaining professional relationships with healthcare professionalsreimbursement coordinators infusion coordinators provincial ministries of health andprivate payers
Accurate data entry into various systems
Liaison between insurance plans and physicians directly to ensure all necessary paperworkand information is provided to the patients plan for coverage review
Understanding and resolving third-party billing issues for high-dollar value products
Thoroughly and accurately completing paperwork regarding the processing of materials

Section B Key Requirements- Knowledge
Knowledge of third-party insurance plans and pharmacy software
Proficiency in Windows environment and MS Office
Secondary School Diploma

Experiences
3 years of retail pharmacy experience

Skills
Exceptional organizational and multitasking abilities
Technical skills for successful medication dispensing
Effective communication skills
Ability to work under pressure and meet tight deadlines
Customer service
Teamwork
Understanding unique medications and patient needs
Problem solving
Interpersonal skills
Patient advocacy
Decision making
Collaboration

Section C Supervision and Communication:

• Communication: Strong oral and written communication skills
• Knowledge: Diverse billing knowledge within specialty pharmacy setting
  

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors including performance experience and skills equity regular job market evaluations and geographical markets. The pay range shown below is aligned with McKessons pay philosophy and pay will always be compliant with any applicable regulations. In addition to base pay other compensation such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson pleaseclick here.

Our Base Pay Range for this position

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